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What is Trendzact?

Robust protection against various threats while simultaneously boosting productivity for both in-office and remote work settings is achieved seamlessly. Each customer interaction is automatically evaluated, and the results are quickly relayed to the agents involved. Customized coaching is provided to agents based on their customer interactions, aiming specifically to enhance their skills. The system continuously captures webcam images alongside live video and audio streaming, allowing for real-time detection of security risks and productivity challenges. Through dynamic risk assessment and vulnerability scanning, potential insider threats are identified promptly, preventing them from escalating into serious issues. All employee activities are meticulously recorded via video and audio footage, session captures, unalterable logs, and alert mechanisms. Users are encouraged to engage with their supervisors and colleagues to share insights and uplift one another. Incidents related to security and productivity can be flagged, facilitating a more efficient workflow process to ensure timely intervention. Agents also benefit from automated note-taking during calls, which seamlessly integrates with the CRM system for quick reference. Workflows can be tailored to respond to specific triggers, thereby boosting overall operational effectiveness. Moreover, this comprehensive system not only secures the work environment but also cultivates a culture of collaboration, learning, and ongoing enhancement in performance. Ultimately, the integration of these elements leads to a more resilient and productive workforce.

What is Cyberhaven?

Cyberhaven's Dynamic Data Tracing technology transforms the approach to combating intellectual property theft and various insider threats. It provides automated oversight and analysis of your data's lifecycle, meticulously tracking its journey from creation through each user interaction. By continuously evaluating potential risks, it can pinpoint unsafe practices before they escalate into security breaches. This extensive data tracing functionality simplifies the enforcement of policies and significantly minimizes the likelihood of false alarms and disruptions for users. Moreover, it integrates in-context training and guidance for users, which encourages compliance with security protocols and the promotion of responsible behavior. The repercussions of data loss, whether due to malicious actions or unintentional errors, can be both financially and reputationally damaging. This innovative technology also facilitates the automatic categorization of sensitive data according to its source, creator, and content, ensuring accessibility even in unpredictable situations. Additionally, it proactively detects and mitigates risks posed by both malicious insiders and inadvertent user mistakes, thereby strengthening your comprehensive data security framework. This multifaceted approach not only bolsters your defenses but also helps to nurture a culture of security awareness and vigilance among employees, reinforcing the importance of safeguarding sensitive information. By encouraging a proactive mindset towards data security, organizations can create a more resilient environment against potential threats.

Media

Media

Integrations Supported

Amazon Rekognition

Integrations Supported

iCloud

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Trendzact

Company Location

United States

Company Website

trendzact.com/platform/

Company Facts

Organization Name

Cyberhaven

Date Founded

2016

Company Location

United States

Company Website

www.cyberhaven.com

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives

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