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What is Tridion Docs?

RWS stands out as a prominent player in the realm of content management, translation technology, and services, collaborating with more than 80 of the leading 100 global enterprises. Our DITA-based Component Content Management System (CCMS), Tridion Docs, enhances and automates intricate content processes on a large scale, equipping users to author, review, localize, manage, and confidently deliver structured content. With Tridion Docs, the creation of essential technical documentation, policies, procedures, and other crucial regulatory materials is streamlined and made efficient through the integration of AI technology. Moreover, Tridion Docs simplifies the discovery of information and automates its distribution, offering AI-driven suggestions to guarantee that employees, business partners, and customers can swiftly find the necessary information when required. In a competitive analysis by independent firm Ars Logica, Tridion Docs was evaluated against 11 different business and technology criteria, emerging as a leader by surpassing its rivals in 8 categories, thus establishing a robust foundation to address both current and future content-related challenges. This recognition underscores the platform's commitment to excellence and innovation in content management.

What is Author-it?

If your team is maintaining the same content across multiple documents, reformatting outputs by hand, or sending the same paragraphs back to translators every release cycle - you're paying the hidden cost of unstructured content management. Author-it solves this at the source. It's an enterprise CCMS (Component Content Management System) with over 25 years of proven deployment in industries where accuracy, compliance, and scale aren't negotiable: manufacturing, software and technology, utilities, medical devices, aerospace and defence, financial services, and government. The platform centres on a single Library - a relational content database where Topics (content components) are assembled into Books (deliverables) and published to any format from one source. Update one Topic, and every Book containing it reflects the change. No manual updates. No version drift. No missing the footnote that just changed your liability exposure. Key capabilities include structured authoring without DITA or XML expertise, component-level content reuse (customers regularly hit 60–90% reuse rates), built-in translation workflow with XLIFF export and intelligent change-tracking to reduce translator word counts, multi-stage Review & Approve with compliance audit trails, variant and conditional content for multi-product and multi-market publishing, and output to HTML5, PDF, Word, SCORM, XML, DITA, and AION. AION is Author-it's structured JSON publishing format - designed for direct ingestion by LLMs and RAG pipelines. It mirrors the full content hierarchy: books, sub-books, topics, metadata, resolved variables. This is what makes Author-it an AI Content Foundation, not just a content management tool. Your existing structured content becomes queryable, retrievable, and AI-ready without any additional transformation layer. Deployment is cloud SaaS. Implementation is services-led, with expert information architecture guidance included. Contact us @ author-it.com

Media

Media

Integrations Supported

Tridion Sites

Integrations Supported

Amazon Bedrock
Claude
Claude Duet
Claude for Legal
Cornerstone Content Anytime
Elastic Cloud
Fluid Topics
Gemini
Honeycomb
Microsoft Copilot
Microsoft Word
Moodle
OpenAI
Trados Studio

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Author-it Cloud is priced on a modular, per-seat basis. Contact for a tailored quote.

Core platform includes the Library, structured authoring, and publishing. Additional modules are licensed separately:

Translations module — Full translation workflow management, XLIFF export/import, locale variant management, change tracking to minimise retranslation costs

Reviews module — Multi-stage review and approval workflows, SME collaboration, deadline management, full audit trail

AION publishing (Included in all with no extra charge) — Structured JSON output for LLM and RAG pipeline ingestion (AI Content Foundation)

Honeycomb eLearning — SCORM-compatible course authoring and publishing

Magellan web portal — HTML5 help portal publishing with search integration

Professional Services — Information architecture consulting, implementation, onboarding, and migration support
Free Version

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

RWS

Date Founded

1958

Company Location

United Kingdom

Company Website

www.rws.com/content-management/tridion/docs/

Company Facts

Organization Name

Author-it

Date Founded

2000

Company Location

New Zealand

Company Website

www.author-it.com

Categories and Features

Content Management

Not specified

Digital Asset Management

Asset Categorization
Asset Library
Customizable Branding
Metadata Management
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Workflow Management

Document Collaboration

Access Control / Permissions
Autosave
Edit / Change Tracking
Multiple File Formats
Search
User Tagging
Version Control
Workflow / Approval Process

Enterprise Content Management (ECM)

Collaboration Tools
Version Control
Workflow Management

Help Authoring Tools

Collaboration Tools
Content Library
Text Editor / Word Processor
Translation Tools
Version Control

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
Text Editor
Version Control
Video Content
Website Management

Help Authoring Tools

Content Library
Import HTML / Word
Multi-Format Output
Search
Templates
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Collaboration Tools
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
Webhooks
reStructured Text Support

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