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What is Tripsee Concierge?
TripSee Concierge is an intelligent guest relationship management system that utilizes SMS messaging to deliver personalized recommendations, itineraries, and assist with daily requests. By providing customized attention to every visitor, it cultivates deeper connections with guests, thereby boosting the likelihood of return visits. When hotels excel at creating unforgettable experiences for guests during their initial stay, it heightens the probability that those guests will return, even if rivals offer lower prices or more attractive locations. TripSee Concierge presents a unique experience for guests, featuring tailored recommendations and fully planned excursions designed to match their specific preferences. This platform not only manages essential guest information such as names, emails, phone numbers, tags, and notes but also keeps guests engaged throughout their entire stay. By proficiently tracking and overseeing guest interactions, hotel operators can foresee needs and build unique profiles for each visitor, fostering an environment of exceptional service that promotes loyalty. Moreover, by harnessing this innovative technology, hotels can greatly enhance the guest experience, effectively differentiating themselves from their competitors while establishing a reputation for outstanding service. Ultimately, this approach not only meets guest expectations but also paves the way for long-lasting relationships.
What is CASY?
The dashboard offers an all-encompassing perspective of key metrics, conveniently centralized for easy access. It intelligently modifies its layout to fit the device being utilized. With a channel manager, linking CASY to various online booking platforms, such as booking.com, becomes a simple task. The Yield Manager smartly calculates the sales price based on the current occupancy and the remaining time until a booking is confirmed. This innovative solution aims to boost both occupancy rates and overall revenue. Additionally, users can manually allocate extra rooms to specific categories for enhanced data assessment. The pre-stay email feature automatically sends a welcome message to guests before they arrive, equipping them with vital information and directions. Following their stay, the post-stay email function allows for automated outreach to guests, inviting them to review their hotel experience through provided links. This dual-email approach not only strengthens guest communication but also builds relationships that encourage repeat business. Overall, these tools work in tandem to create a more seamless and engaging experience for both the hotel and its guests.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Not specified
Company Facts
Organization Name
TripSee
Date Founded
2010
Company Location
United States
Company Website
www.tripsee.travel/concierge/
Company Facts
Organization Name
Casy Software
Date Founded
2014
Company Location
Switzerland
Company Website
www.casy.ch/
Categories and Features
Concierge
Not specified
Guest Messaging
Not specified
Hospitality Property Management
CRM
Multi-Property
Single Property
Hotel CRM
Not specified
Categories and Features
Hospitality Property Management
Online Booking