Ratings and Reviews 23 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 120 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is TruGrid?

TruGrid SecureRDP provides secure access to Windows desktops and applications from virtually any location by utilizing a Desktop as a Service (DaaS) model that incorporates a Zero Trust approach without the need for firewall exposure. The key advantages of TruGrid SecureRDP include: - Elimination of Firewall Exposure & VPN Requirements: Facilitates remote access by preventing the need to open inbound firewall ports. - Zero Trust Access Control: Limits connections to users who have been pre-authenticated, significantly lowering the risk of ransomware attacks. - Cloud-Based Authentication: Reduces dependency on RDS gateways, SSL certificates, or external multi-factor authentication (MFA) tools. - Improved Performance: Leverages a fiber-optic network to reduce latency in connections. - Rapid Deployment & Multi-Tenant Functionality: Becomes fully functional in less than an hour with a user-friendly multi-tenant management console. - Built-In MFA & Azure Compatibility: Offers integrated MFA options in conjunction with Azure MFA and Active Directory support. - Wide Device Compatibility: Functions effortlessly across various platforms, including Windows, Mac, iOS, Android, and ChromeOS. - Continuous Support & Complimentary Setup: Provides 24/7 assistance along with free onboarding services, ensuring a smooth transition for users. Moreover, organizations can trust that this solution will adapt to their growing security needs seamlessly.

What is TeamViewer?

TeamViewer is a widely recognized software that enables remote access and support, allowing users to connect to and control computers or devices from virtually any location around the world. Its primary applications include troubleshooting technical problems, offering IT services, and delivering customer assistance. The platform facilitates secure file sharing, real-time collaboration, and remote desktop access across various operating systems like Windows, MacOS, Linux, iOS, and Android. Equipped with robust security measures, such as end-to-end encryption and two-factor authentication, TeamViewer ensures that remote connections are both safe and dependable. This software is utilized by individuals, IT experts, and large organizations alike, enhancing productivity, enabling effective remote support, and streamlining device management processes. Furthermore, its versatility makes it a go-to solution for many businesses seeking to improve their operational efficiency.

Media

Media

Integrations Supported

Active Directory
Microsoft Azure
Microsoft Authenticator
Microsoft Entra ID

Integrations Supported

Active Directory
Microsoft Azure
Authy
Avira Prime
BOSSDesk
Control D
Deepser
Freshservice
Guthrie CAD Viewer
HaloPSA
Jira Work Management
Microsoft Outlook
NinjaOne
SAP Store
Shift
Stackreaction
SysAid
eWay-CRM

API Availability

API Availability

Has API

Pricing Information

$12/month/user
Includes FREE Trials. Month-to-Month. No Contract. Volume Discounts for Service Providers
Free Trial Offered?

Pricing Information

$24.90 per month
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
1 Licensed User
1 Concurrent connection (channel)
3 Managed devices
Unlimited devices to connect from
3 Computers to connect to (add-on available)
3 Concurrent sessions (in tabs) per concurrent connection
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TruGrid

Date Founded

2017

Company Location

United States

Company Website

www.trugrid.com

Company Facts

Organization Name

TeamViewer

Date Founded

2005

Company Location

Germany

Company Website

www.teamviewer.com

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Cost Management
Multi-Cloud Management

Desktop as a Service (DaaS)

Admin Console
Application Management
Device Management
GPU Virtualization
Multi-Factor Authentication
Policy Management
Single Sign On
User Provisioning

Digital Workplace

Chat / Messaging

Hybrid Cloud

Not specified

MSP

Billing & Invoicing
Dashboard
Live Chat
Remote Access

RDP

Not specified

Remote Desktop

Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Remote Print
User Management

Remote Work

Credential Management
Remote Access

Secure Remote Access

Not specified

Virtual Desktop (VDI)

Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration

Virtual Machine

Graphical User Interface
VDI
Virtual Server

Virtual Workspace

Not specified

Categories and Features

Co-Browsing

Not specified

Collaboration

Calendar Management
Chat / Messaging
Contact Management
Document Management
Real Time Editing
Task Management
Video Conferencing

Endpoint Management

Not specified

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Live Chat

Not specified

Meeting

Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Meeting Room Booking
Scheduling

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Live Chat
Meeting Management
Remote Access
Remote Support
Screen Sharing
Task Management
Video Chat
Web Conferencing

Screen Sharing

Not specified

Secure Remote Access

Not specified

System Monitoring

Not specified

Video Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Website Monitoring

Not specified

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