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What is True Lark?

With round-the-clock support, you can effortlessly expand, maintain, or engage with your clientele. This system is entirely automated, allowing you to concentrate on what truly matters for your business. True Lark, previously known as FrontdeskAI, provides an AI assistant called Sasha. Sasha is capable of addressing missed calls through text and delivering prompt, empathetic replies at any hour. The automation means you won't need to lift a finger to manage these interactions. The technology should align with your business model, enabling you to operate in a way that suits your unique needs. Sasha not only oversees your website but also assists in answering inquiries, booking classes or appointments, and connecting with prospective clients. By aligning customers with the most suitable pricing, services, and communication style reflecting your brand, you can significantly boost both revenue and customer loyalty. This innovative approach ensures that your business remains competitive and responsive in a rapidly changing market.

What is Thnks?

To foster a more profound connection with your customers and inspire them to become passionate advocates for your brand, think about utilizing Thnks to enhance client relationships, bolster brand loyalty, and express gratitude that truly resonates with your audience. For example, when hosting a virtual training session, consider delighting your participants with a power lunch delivered ahead of time, allowing them to savor a meal while engaging with your presentation, thus transforming it into a captivating lunch and learn experience! While errors can occur, how you choose to address them can leave a lasting impression on your clients; bring some levity to the situation and convey your apologies in a playful manner, like sending an ‘eggstra’ sorry sandwich for breakfast. Additionally, whether celebrating professional milestones or personal achievements in your clients’ lives, Thnks provides a range of thoughtful gifts to express your congratulations! Among the popular options are cocktail kits that come with everything needed for your client’s favorite drink, ensuring each celebration is both personal and memorable. By incorporating such imaginative gestures into your customer interactions, you not only make them feel valued but also enhance their perception of your brand positively. Ultimately, these personalized experiences can significantly strengthen the loyalty and advocacy of your customer base.

Media

Media

Integrations Supported

Booker
Boulevard
Gmail
Google Chrome
Mindbody
Phorest Salon Software
X (Twitter)

Integrations Supported

Booker
Boulevard
Gmail
Google Chrome
Mindbody
Phorest Salon Software
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

True Lark

Date Founded

2017

Company Location

United States

Company Website

truelark.com

Company Facts

Organization Name

Thnks

Company Location

United States

Company Website

www.thnks.com/customer-engagement

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Salon

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Spa

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Employee Recognition

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

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