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Ratings and Reviews 0 Ratings
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What is Powercode?
Powercode's comprehensive billing and provisioning software offers a robust solution tailored for Internet Service Providers (ISPs) to enhance their operational efficiency and improve customer satisfaction. Featuring a flexible billing architecture, it allows for the management of recurring services, one-time fees, referral bonuses, self-terminating discounts, and various charges, which enables ISPs to effectively process customer transactions. The automation capabilities streamline invoice generation, providing options to print, view, or email statements directly to clients. Moreover, the software supports integration with a wide array of payment gateways, accommodating credit card and ACH/EFT transactions across multiple countries, thereby ensuring hassle-free financial operations. On the provisioning side, ISPs can configure service plans according to parameters such as bandwidth speed, usage limits, and burst capabilities. Utilizing the Powercode Bandwidth Management Unit (BMU), ISPs can specify service features for VoIP, wholesale, and guarantor accounts, monitor usage and overages, and adjust customer accounts by restricting services when set usage thresholds are met. This comprehensive strategy not only streamlines the billing process but also significantly elevates the overall customer experience within the fiercely competitive ISP landscape. Additionally, the software continually evolves to meet the shifting demands of the market, ensuring that ISPs remain competitive and responsive to their customers' needs.
Integrations Supported
FlowCommand
Google Sheets
Microsoft Excel
PagerDuty
ProPay
Unimus
e-PlanREVIEW
Integrations Supported
FlowCommand
Google Sheets
Microsoft Excel
PagerDuty
ProPay
Unimus
e-PlanREVIEW
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TruePoint Solutions
Date Founded
2004
Company Website
www.truepointsolutions.com
Company Facts
Organization Name
Powercode
Date Founded
2001
Company Location
United States
Company Website
www.powercode.com
Categories and Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP