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What is TrueCar?

TrueCar provides a robust digital platform designed to help certified dealers effectively oversee their operations and online visibility in the TrueCar automotive marketplace, streamlining processes such as managing vehicle listings, adjusting prices, engaging with prospects, and handling critical administrative tasks. Within this integrated portal, dealers have the capability to adjust vehicle pricing using tools like the VIN Pricing Manager, while also overseeing their lead delivery preferences, email accounts, and tracking the history of bounced communications. Moreover, the platform facilitates the configuration of user roles and access rights for various team members, including personnel from sales, accounting, and administration. Dealers can easily access, download, and submit vital financial documents, including invoices, statements, and co-op paperwork, in addition to submitting credit requests and reviewing payment histories, all while avoiding the burdens of manual paperwork. The platform also incorporates features that enhance the TrueCar+ digital retailing experience, allowing dealers to engage in the online car buying process, track delivery orders, and tailor the presentation of their inventory to attract potential buyers more effectively. This all-encompassing system not only simplifies operational tasks for dealers but also significantly improves the overall car buying journey for consumers, fostering a more efficient marketplace. As a result, both parties benefit from a streamlined approach that enhances satisfaction and promotes better sales outcomes.

What is MAX Digital?

MAX Digital Showroom provides your team with instant access to both inventory and pricing information, keeping them updated on every vehicle available on your lot in real time. You can quickly access market comparisons, details on original OEM packages (inclusive of initial MSRPs), vehicle history reports, and pricing comparisons for each individual vehicle, regardless of where your sales activities occur. As customer expectations in the automotive retail sector have shifted significantly, MAX Digital performs over 1500 live shopping experiments each month, along with various live interviews and extensive usability and design evaluations to deepen the understanding of the consumer buying journey. Our goal is to empower dealerships to enhance their customer interactions, thus enabling their teams to achieve greater levels of success. With a commitment spanning more than a decade, MAX Digital has been focused on assisting automotive retailers through our comprehensive four-tier approach. By consistently evolving with the dynamic market environment, we guarantee that our clients maintain a competitive edge and thrive in the ever-changing landscape. This proactive strategy ensures that dealerships can adapt to new trends and customer demands effectively.

Media

Media

Integrations Supported

Integrations Supported

Inventory Connect
Spyne

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

TrueCar

Company Location

United States

Company Website

dealerportal.truecar.com

Company Facts

Organization Name

MAX Digital

Company Location

United States

Company Website

maxdigital.com

Categories and Features

Auto Dealer

Not specified

Automotive Data

Not specified

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Sales Management
Used Car Lot
Website Integration

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