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What is TrueDEM?

TrueDEM, created by panagenda, is a dedicated Digital Experience Monitoring (DEM) tool specifically designed for environments utilizing Microsoft 365. This innovative solution provides IT departments with in-depth insights into real user experiences across a range of Microsoft applications like Teams, Outlook, SharePoint, and OneDrive, by integrating various factors such as network performance, device health metrics (including CPU, memory, and disk usage), Wi-Fi connectivity, and the operational health of Microsoft 365 services into a coherent and actionable dashboard. By pinpointing issues such as poor call quality in Teams, application loading delays, and deficient network conditions before they lead to help desk inquiries, TrueDEM enables IT teams to tackle problems with precise root-cause analysis rather than guesswork. Moreover, it supports both agent-based endpoint monitoring and gathers data from synthetic and real-user telemetry, allowing it to identify trends and anomalies on a weekly basis while also generating comprehensive reports on user adoption rates, engagement metrics, and experience benchmarks across different sites, departments, or even the entire organization. Consequently, TrueDEM significantly improves the overall digital experience by equipping IT teams with essential tools to effectively monitor and enhance user interactions within the Microsoft 365 ecosystem. By prioritizing user experience and offering actionable insights, it empowers organizations to achieve better productivity and employee satisfaction.

What is Liquidware?

ProfileUnity facilitates the management of policies, profiles, and security, ensuring seamless portability across various Windows operating systems, whether they are utilized in physical, RDS virtual, or cloud environments. With FlexApp Layering, users can quickly download applications during boot, logon, or on-demand thanks to its innovative PackageOnce and FastPackaging functionalities. Stratusphere UX provides comprehensive metrics that assist in designing optimal hybrid workspaces and infrastructures, while also offering rapid diagnostics and troubleshooting capabilities. Now featuring the Stratusphere Base Integration Kit, ServiceNow allows for the direct integration of rich UX data into its platform. In today's world, where remote work is increasingly essential, following the necessary steps to launch your product effectively is crucial. The synergy between Stratusphere UX data and Microsoft PowerBI visualization creates potent insights that can drive decision-making. Additionally, Liquidware specialists are available to help organizations reduce costs on both hardware and software while simultaneously boosting operational efficiency. As the workplace continues to evolve, leveraging these tools can significantly enhance productivity and user experience.

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Integrations Supported

Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams

Integrations Supported

Amazon WorkSpaces
Azure Virtual Desktop
Google Cloud Storage
Microsoft Azure
Stratodesk NoTouch

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

panagenda GmbH

Date Founded

2007

Company Location

Germany

Company Website

www.panagenda.com

Company Facts

Organization Name

Liquidware

Date Founded

2009

Company Location

United States

Company Website

www.liquidware.com

Categories and Features

Categories and Features

Virtual Desktop (VDI)

Desktop-as-a-Service
Load Balancing
Multi-Device Support
Permissions / Access Controls
Self Service Portal

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