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What is TrueDEM?

TrueDEM, created by panagenda, is a dedicated Digital Experience Monitoring (DEM) tool specifically designed for environments utilizing Microsoft 365. This innovative solution provides IT departments with in-depth insights into real user experiences across a range of Microsoft applications like Teams, Outlook, SharePoint, and OneDrive, by integrating various factors such as network performance, device health metrics (including CPU, memory, and disk usage), Wi-Fi connectivity, and the operational health of Microsoft 365 services into a coherent and actionable dashboard. By pinpointing issues such as poor call quality in Teams, application loading delays, and deficient network conditions before they lead to help desk inquiries, TrueDEM enables IT teams to tackle problems with precise root-cause analysis rather than guesswork. Moreover, it supports both agent-based endpoint monitoring and gathers data from synthetic and real-user telemetry, allowing it to identify trends and anomalies on a weekly basis while also generating comprehensive reports on user adoption rates, engagement metrics, and experience benchmarks across different sites, departments, or even the entire organization. Consequently, TrueDEM significantly improves the overall digital experience by equipping IT teams with essential tools to effectively monitor and enhance user interactions within the Microsoft 365 ecosystem. By prioritizing user experience and offering actionable insights, it empowers organizations to achieve better productivity and employee satisfaction.

What is Stratusphere UX?

Liquidware's Stratusphere UX emerges as a leading tool for assessing user experience and diagnostics in the market. Its design, which is independent and platform-agnostic, guarantees consistent user-centric visibility across different systems. The ability to conduct in-depth analyses of user, machine, and application workloads is crucial for enhancing the workspace atmosphere and developing a successful Applications Strategy. Moreover, Stratusphere UX offers the widest array of metrics compared to any other user experience monitoring tools currently on the market. Key metrics that illuminate the productivity of remote workers are prominently displayed on our Work From Home page, highlighting how obstacles in end-user computing resources can negatively impact team efficiency. In addition, by prioritizing Process Optimization, organizations can improve essential workspace workflows, leading to greater workload density, diminished risks, and enhanced overall performance. This holistic strategy not only creates a more productive work environment but also empowers users to reach their full potential. Ultimately, Stratusphere UX positions organizations to thrive in a rapidly evolving digital landscape.

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Integrations Supported

Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams

Integrations Supported

Azure Marketplace

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

panagenda GmbH

Date Founded

2007

Company Location

Germany

Company Website

www.panagenda.com

Company Facts

Organization Name

Liquidware Labs

Company Location

United States

Company Website

www.liquidware.com/products/stratusphere-ux

Categories and Features

Categories and Features

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