Ratings and Reviews 35 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is TrueLoyal?

TrueLoyal delivers a next-generation loyalty platform that helps consumer brands keep customers engaged for life. Leveraging AI-driven personalization and omnichannel integration, it allows businesses to design and manage loyalty programs that work across eCommerce, retail, and distributor networks. The platform includes features such as gamification, rewards catalogs, predictive churn prevention, advocacy programs, and receipt-based engagement, enabling brands to turn every interaction into an opportunity for retention. With advanced analytics and data collection, TrueLoyal empowers companies to capture zero- and first-party data to fuel smarter marketing decisions. Its pre-built integrations and open API ensure seamless connectivity with major systems, reducing complexity and accelerating deployment. Case studies from industries like beauty, automotive, and food & beverage highlight measurable results, including over 150% increases in repeat revenue and significant boosts in customer satisfaction scores. Beyond the technology, TrueLoyal offers consulting and strategy services to ensure brands launch with confidence and continuously optimize their programs. Customers benefit from a holistic loyalty ecosystem that drives advocacy through social commerce, user-generated content, surveys, and product sampling. By aligning loyalty initiatives with brand strategy, TrueLoyal transforms transactional relationships into long-term partnerships. Its mission is to provide brands with the flexibility, intelligence, and tools they need to scale retention and revenue in a sustainable way.

What is SocialHub.AI?

SocialHub.AI operates as an all-encompassing platform tailored for retail and consumer brands, providing AI-powered consumer insights, loyalty solutions, and marketing automation. The platform's groundbreaking Consumer World Model converts data from members, orders, and behaviors into actionable insights that teams, applications, and AI can utilize effectively. Known as Harness, this system seamlessly integrates consumer insights into various AI functions, while Loop Marketing establishes a connection between these functions and campaigns, loyalty programs, and measurable results. Hosted in the cloud, it merges consumer data with audience discovery, segmentation, predictive analytics, and tailored engagement, ensuring stringent controls for permissions, approvals, and audit trails are in place. Teams can make the most of its console, REST API, and Model Context Protocol tools, along with well-documented connectors for commerce, enterprise data, and marketing. This software equips retail and consumer-oriented teams to align customer insights, marketing strategies, and loyalty programs with high efficiency. Furthermore, SocialHub.AI has established a collaborative partnership with Microsoft Azure as a Co-Sell Ready partner, thereby amplifying its market capabilities and reach. Through this strategic alliance, SocialHub.AI is dedicated to providing even greater value to its clients by harnessing cutting-edge cloud technologies, fostering innovation, and driving success in their marketing endeavors.

Media

Media

No images available

Integrations Supported

Shopify
BigCommerce
Clover
Klaviyo
Magento
Miva
NetSuite
NetSuite CRM
PowerReviews
PrestaShop
Shopify POS
Shopify Plus
Trustpilot
WordPress

Integrations Supported

Shopify
Algolia
Amazon Personalize
Google Ads
Recombee
SAP S/4HANA

API Availability

Has API

API Availability

Has API

Pricing Information

TrueLoyal offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.

Pricing Information

$500/month
Consumer World Model (CWM) has a $500 monthly minimum, plus usage charges of $0.10 per 1,000 events, $1 per 1,000 independent member-objective scores, and $5 per 1,000 decision responses. Harness and Loop Marketing pricing depends on the selected use case and plan; applicable fixed annual fees are billed across 10 months. Taxes and third-party messaging, payment, or model fees may be additional. New CWM accounts may qualify for 500,000 welcome credits; credits are not automatically applied.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

TrueLoyal

Date Founded

2010

Company Location

United States

Company Website

trueloyal.com

Company Facts

Organization Name

Techsun Computer Science Corp

Date Founded

2021

Company Location

United States

Company Website

socialhub.ai

Categories and Features

Customer Loyalty

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Marketing Analytics

Campaign Management
Dashboard
Performance Metrics

Referral

Campaign Management
Loyalty Program
Rewards Management

Categories and Features

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