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What is TrueReview?

Easily create SMS and email prompts for reviews or surveys while deploying smart drip campaigns that enhance the volume of customer feedback and evaluations. Streamline the experience for pleased customers to leave their reviews by first gauging their sentiments. For those who are unhappy, offer a straightforward way to convey their feedback directly, thereby minimizing the chance of negative reviews being publicly visible. With your customized review requests, customers can provide their insights on selected platforms, such as Facebook, Google, Yelp, or any others you prefer. Organize your customers into categories of satisfaction, allowing you to swiftly guide content customers to your review platforms while simultaneously collecting direct input from those who are less satisfied, which aids in reducing potential negative feedback. By integrating TrueReview with your chosen CRM software, you can effortlessly manage the process, as the application automatically sends out review requests or adds new contacts to your address book when specific actions occur, such as completing a task, closing a ticket, receiving payment, or any other triggers you set up in your CRM. This smooth integration guarantees a steady stream of customer interaction and feedback, fostering a healthier relationship with your clientele. Additionally, this system not only enhances customer loyalty but also helps in identifying areas for improvement, thereby promoting overall business growth.

What is ReputationStacker?

ReputationStacker is an innovative automated platform aimed at boosting customer interaction by increasing the quantity of reviews and feedback, which in turn supports your business's growth. By simply entering your customer information into the intuitive dashboard, the tool will send out an email or text containing a short survey to collect their opinions. It cleverly identifies happy customers and guides them to your chosen online review sites to share their positive feedback, while also offering a private communication channel for less satisfied customers to voice their concerns, which allows you to tackle problems head-on. With its feature for monitoring reviews, you will be notified whenever new reviews appear on different platforms, all of which can be efficiently managed through your dashboard for easier reputation oversight. Moreover, the Review Stream widget allows you to showcase your best reviews on your website, significantly improving your online visibility. The system can also be set up to automatically share positive reviews on your social media profiles, further enhancing your brand's exposure and reliability. This all-encompassing strategy not only helps you maintain but also boosts your business's online reputation, setting you up for long-term success. By leveraging these tools, you can foster a strong relationship with your customers and cultivate a positive brand image in the digital landscape.

Media

Media

Integrations Supported

Acuity Scheduling
Facebook
GoCanvas
Google Business Profile
Google Contacts
Google Sheets
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
LionDesk
Mailchimp
ServiceTitan
Setmore
Simpro
Square Payments
Tripadvisor
X (Twitter)
Yelp

Integrations Supported

Acuity Scheduling
Facebook
GoCanvas
Google Business Profile
Google Contacts
Google Sheets
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
LionDesk
Mailchimp
ServiceTitan
Setmore
Simpro
Square Payments
Tripadvisor
X (Twitter)
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

$23 per month
Free Trial Offered?
Free Version

Pricing Information

$69 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TrueReview

Date Founded

2019

Company Location

United States

Company Website

truereview.co

Company Facts

Organization Name

ReputationStacker

Company Location

United States

Company Website

reputationstacker.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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