Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Podium Reviews & Ratings
    2,075 Ratings
  • Spidergap Reviews & Ratings
    117 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    2,999 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,690 Ratings
    Company Website
  • HR Partner Reviews & Ratings
    177 Ratings
    Company Website
  • Submittable Reviews & Ratings
    667 Ratings
    Company Website
  • Pocomos Reviews & Ratings
    45 Ratings
    Company Website
  • Aaniie Reviews & Ratings
    72 Ratings
    Company Website
  • Buildxact Reviews & Ratings
    233 Ratings
    Company Website
  • Modento Reviews & Ratings
    89 Ratings
    Company Website

What is TrueReview?

Easily create SMS and email prompts for reviews or surveys while deploying smart drip campaigns that enhance the volume of customer feedback and evaluations. Streamline the experience for pleased customers to leave their reviews by first gauging their sentiments. For those who are unhappy, offer a straightforward way to convey their feedback directly, thereby minimizing the chance of negative reviews being publicly visible. With your customized review requests, customers can provide their insights on selected platforms, such as Facebook, Google, Yelp, or any others you prefer. Organize your customers into categories of satisfaction, allowing you to swiftly guide content customers to your review platforms while simultaneously collecting direct input from those who are less satisfied, which aids in reducing potential negative feedback. By integrating TrueReview with your chosen CRM software, you can effortlessly manage the process, as the application automatically sends out review requests or adds new contacts to your address book when specific actions occur, such as completing a task, closing a ticket, receiving payment, or any other triggers you set up in your CRM. This smooth integration guarantees a steady stream of customer interaction and feedback, fostering a healthier relationship with your clientele. Additionally, this system not only enhances customer loyalty but also helps in identifying areas for improvement, thereby promoting overall business growth.

What is SurgePoint?

SurgePoint represents a state-of-the-art solution for managing reputation and marketing that helps enterprises secure more 5-star ratings, build trust, and boost their income by optimizing the management of review and referral initiatives while integrating feedback from key platforms like Google, Facebook, and Yelp into a single dashboard. The platform automates the solicitation of reviews after customer interactions, freeing businesses from the tedious task of manually gathering feedback, while compiling all reviews into a comprehensive reputation dashboard that makes it easier to oversee, respond to, and manage online reputation. Additionally, SurgePoint equips businesses with tools to automate referral requests at crucial junctures, enabling them to evaluate campaign effectiveness through real-time analytics and utilize AI-driven insights to identify patterns in customer sentiments, thereby enhancing services in response to feedback. Moreover, it offers follow-up reminders that encourage repeat business and strengthen customer loyalty, along with seamless compatibility with widely-used CRMs, allowing organizations to quickly implement customized campaigns that resonate with their target audience. By leveraging this advanced platform, businesses can significantly improve their online visibility, foster customer engagement, and accelerate growth in an increasingly competitive landscape, ultimately positioning themselves for long-term success. Thus, SurgePoint not only enhances operational efficiency but also empowers businesses to cultivate stronger relationships with their customers.

Media

Media

Integrations Supported

Housecall Pro
HubSpot CRM
ServiceTitan
Angi
Axis LMS
Facebook
GoCanvas
Google
Google Business Profile
Google Sheets
Healthgrades
Jobber
LionDesk
Mailchimp
Mindbody
Salesforce
Setmore
Square Payments
Tripadvisor
Zendesk

Integrations Supported

Housecall Pro
HubSpot CRM
ServiceTitan
Angi
Axis LMS
Facebook
GoCanvas
Google
Google Business Profile
Google Sheets
Healthgrades
Jobber
LionDesk
Mailchimp
Mindbody
Salesforce
Setmore
Square Payments
Tripadvisor
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$23 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TrueReview

Date Founded

2019

Company Location

United States

Company Website

truereview.co

Company Facts

Organization Name

SurgePoint

Company Website

www.thesurgepoint.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Popular Alternatives

Pozative Reviews & Ratings

Pozative

Adit

Popular Alternatives