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What is TrueSight Infrastructure Management?

Improve your operational effectiveness by moving away from the traditional bottom-up approach to IT infrastructure management. Focus on overseeing business processes and managing events by recognizing and assessing incidents that affect the organization, then respond in a timely manner. Implement and carry out telemetry from the end user's perspective to adeptly address business obstacles rather than simply reacting to fluctuations in infrastructure components. By delving into the key metrics, events, and logs of the infrastructure, TrueSight enables you to address the underlying causes of application performance issues. With the aid of predictive analytics, it can notify IT teams when a metric deviates from acceptable levels up to three hours before it surpasses the predefined baseline. Additionally, it is essential to identify and prioritize the most pressing business challenges, regardless of their sources, to greatly enhance the efficiency of subsequent event and impact management processes. This proactive strategy not only improves IT resilience but also ensures that operations run more smoothly and align better with organizational goals, thereby fostering a culture of continuous improvement and adaptability.

What is Rupert?

Rupert's no-code custom alerts empower you to effortlessly uncover valuable insights, anomalies, or exceptions that are significant to you and deliver them directly to Slack. Leverage the potential of your data warehouse or BI dashboards with Rupert's flexible monitoring and alerting solutions that require no coding skills. Within just a few minutes, you can set up monitoring for any metric or event that piques your interest. By implementing dynamic thresholds, you can merge multiple rules to design more impactful alerts suited to your specific requirements. You can further enhance alerts by applying breakdowns and filters to attain the desired granularity or data segmentation. Choose from an array of options, including period-over-period comparisons, moving averages, anomaly detection, and much more from our comprehensive no-code trigger library. Alerts will provide complete context, as you have the ability to easily incorporate additional data from your warehouse alongside the monitored metric or event. Additionally, you can embed programmable action buttons within alerts, enabling you to create custom URLs or leverage native integrations with platforms such as Jira and Salesforce. This thorough approach guarantees that your alerts are not only informative but also actionable, facilitating improved decision-making processes. Ultimately, Rupert’s solutions simplify the way you interact with data and keep you informed in real-time.

Media

Media

Integrations Supported

Slack
Amazon Redshift
Google Cloud BigQuery
Jira
Looker
PostgreSQL
SQL
Salesforce
Snowflake
Tableau

Integrations Supported

Slack
Amazon Redshift
Google Cloud BigQuery
Jira
Looker
PostgreSQL
SQL
Salesforce
Snowflake
Tableau

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BMC Software

Date Founded

1980

Company Location

United States

Company Website

www.bmc.com

Company Facts

Organization Name

Rupert

Company Location

United States

Company Website

www.hirupert.co

Categories and Features

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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