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What is Trust+?

Trust+ is a cutting-edge solution for call recording that enables recordings to be shared directly with callers, enhancing convenience and fostering transparency. This service not only builds trust but also provides a substantial competitive edge in the industry. Integrated smoothly with your IVR system, Trust+ allows callers the choice to record their conversations with the contact center. When they opt for this feature, the conversation is securely archived within the Trust+ platform, and the caller is promptly informed via SMS about how to access their recording easily. Ideal for any business focused on delivering exceptional customer service, Trust+ is applicable across various sectors including telecommunications, utilities, travel, hospitality, logistics, government, finance, and healthcare. This multifunctional tool not only improves the overall customer experience but also deepens the connection between service providers and their clients, ultimately leading to greater customer satisfaction and loyalty. By prioritizing such innovative solutions, organizations can significantly elevate their service standards and differentiate themselves in a competitive market.

What is PhoneLiveStreaming?

PhoneLiveStreaming allows elderly individuals to join your live broadcasts through a regular phone call, simplifying their participation. Much like streaming to platforms such as YouTube or Facebook using RTMP, you can send the same signal to PhoneLiveStreaming, which encodes the audio for access via your personalized phone number. This streaming method integrates effortlessly with your ongoing live video sessions, ensuring a seamless experience. Subscribers benefit from the “Live Notifications” feature, receiving automatic calls to alert them when your live stream starts, so they don’t have to remember phone numbers or access codes—just answer the phone. Interested participants can subscribe by calling your dedicated number, or you have the option to add them manually through the user-friendly dashboard. As you broadcast, our system automatically records your stream, allowing callers to dial in later and catch up on the latest live events. We make sure that the most recent broadcast is readily available for easy retrieval. Furthermore, this service enhances inclusivity, enabling those who might struggle with technology to connect with your content effortlessly, thus fostering a community of engaged viewers. This approach not only widens your audience but also enriches the experience for all participants.

Media

Media

Integrations Supported

BoxCast
Cisco Webex
Facebook
OBS
OneStream
Resi
Restream
StreamYard
Vimeo Livestream
Wirecast
YouTube
Zapier
Zoom
Zoom Webinars
vMix

Integrations Supported

BoxCast
Cisco Webex
Facebook
OBS
OneStream
Resi
Restream
StreamYard
Vimeo Livestream
Wirecast
YouTube
Zapier
Zoom
Zoom Webinars
vMix

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServeMeBest

Date Founded

2013

Company Location

Bahrain

Company Website

www.servemebest.com/products/trustplus/

Company Facts

Organization Name

PhoneLiveStreaming

Date Founded

2020

Company Location

United States

Company Website

phonelivestreaming.com

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

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