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What is TrustWILL?

TrustWILL is a dynamic application tailored for ecommerce businesses that leverages artificial intelligence to boost customer interaction and facilitate the collection of reviews, enabling merchants to efficiently gather, manage, and display photo and video testimonials that enhance social proof, improve conversion rates, and foster brand loyalty. The platform offers customizable review widgets that can effortlessly integrate into various sections of an online store, including product and category pages, with diverse layouts and branding choices that allow merchants to exhibit star ratings, customer images, videos, and badges that highlight the best reviews. It streamlines the automated collection of feedback via email and QR codes, provides multi-language support for reviews, and includes moderation capabilities along with AI-driven insights that summarize customer sentiment, identify valuable content, and assess review performance across a range of products and marketing efforts. Furthermore, TrustWILL boasts detailed analytics dashboards that aid in measuring the impact of reviews on customer engagement and conversion rates, effortlessly syncs with Shopify stores for enhanced operational efficiency, and delivers 24/7 support to assist teams in effectively implementing the app on any theme or storefront. With its extensive array of features, TrustWILL empowers ecommerce businesses to dramatically enhance their customer experience, drive sales growth, and maintain a competitive edge in the online marketplace. By utilizing this innovative tool, retailers can not only increase their visibility but also cultivate a loyal customer base eager to share their positive experiences.

What is HOTH Stars?

Feedback from customers is essential in influencing your digital reputation. Unfortunately, many who choose to share their thoughts tend to focus on negative experiences. With HOTH STARS Reputation Management Software, you can enhance the volume of positive reviews on any platform of your choice while also managing negative comments with care. A straightforward code snippet enables you to collect reviews from multiple sources, such as your email signature, thank you pages, or directly from your email list. Customers who rate your service with 4 or 5 stars will be prompted to leave a review on your chosen platform, while those who rate you between 1 and 3 stars will be guided to reach out to you privately, giving you the chance to address their issues. Our intuitive dashboards allow for effective campaign management, ensuring that you stay organized and informed. Furthermore, whether you need assistance in writing blog posts or creating videos, we are here to cater to all your content requirements and help your brand excel online. This comprehensive approach not only boosts your positive reviews but also fosters better relationships with your clientele.

Media

Media

Integrations Supported

CWILL
Shopify
Shopify Plus

Integrations Supported

CWILL
Shopify
Shopify Plus

API Availability

Has API

API Availability

Has API

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CWILL

Date Founded

2014

Company Location

United States

Company Website

www.cwill.com/trustwill/

Company Facts

Organization Name

The HOTH

Company Location

United States

Company Website

www.thehoth.com

Categories and Features

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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