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What is TrustYou?

TrustYou is a dynamic platform designed to help businesses thrive by harnessing the significance of attentive listening. It offers a user-friendly system for collecting guest feedback, making the process both effective and quantifiable. By leveraging guest insights, TrustYou enables companies to tap into the true value of customer opinions. - Create countless avenues for guests to express their needs and receive prompt responses. - Analyze reviews from across the web to inform smarter business strategies. Showcase hotel reviews on both the platform and Google, allowing positive testimonials to drive reservations. Through its innovative approach, TrustYou equips businesses to foster trust, enhance decision-making, and ultimately succeed in their endeavors. This commitment to understanding customer voices ensures that companies stay ahead in a competitive market.

What is Ratecard?

While over 80% of companies think they provide an outstanding experience, only 8% of their clients feel the same way. To effectively narrow this experience gap, consider using Ratecard for streamlining your feedback collection process. Our user-friendly survey creation tool enables you to craft your surveys in mere minutes. With more than 20 different question types available, such as CES, CSAT, and NPS (standard/EU), you can effortlessly collect the necessary insights. We are dedicated to improving your response rates; by using hidden fields and auto-filling them with confirmed data from your communications, you can save valuable time and obtain meaningful results. Moreover, giving respondents the option to skip certain questions can direct them toward the most pertinent ones. We recognize the importance of gathering feedback from all participants, including those who might have had less than satisfactory experiences, as this information is crucial for your improvement. Responding to this feedback can lead to notable advancements in your service delivery, ensuring that you meet the expectations of your stakeholders more effectively. Ultimately, bridging this gap is vital for maintaining a competitive edge in today’s market.

Media

Media

Integrations Supported

Astro
BrillantEZ HMS
Cloudbeds
Frontdesk Anywhere
HiRUM PMS
Hotel Superhero
HotelAppz
Innkey PMS
Little Hotelier
MasterYield
Mews
Stayntouch PMS
Ulyses Cloud
WinHMS Express
hoteliga
iMatrix Software
protel MICE

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

€9.99 per user per month
Billed annually

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

TrustYou

Date Founded

2008

Company Location

Germany

Company Website

www.trustyou.com

Company Facts

Organization Name

Ratecard

Date Founded

2017

Company Location

Netherlands

Company Website

get.ratecard.io

Categories and Features

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis

Categories and Features

Reputation Management

Not specified

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