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Total 5 out of 5 stars
ease 5 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 4 out of 5 stars

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What is TrustYou?

TrustYou is a dynamic platform designed to help businesses thrive by harnessing the significance of attentive listening. It offers a user-friendly system for collecting guest feedback, making the process both effective and quantifiable. By leveraging guest insights, TrustYou enables companies to tap into the true value of customer opinions. - Create countless avenues for guests to express their needs and receive prompt responses. - Analyze reviews from across the web to inform smarter business strategies. Showcase hotel reviews on both the platform and Google, allowing positive testimonials to drive reservations. Through its innovative approach, TrustYou equips businesses to foster trust, enhance decision-making, and ultimately succeed in their endeavors. This commitment to understanding customer voices ensures that companies stay ahead in a competitive market.

What is Revinsta?

Revinsta is a cloud-based solution tailored for overseeing hotel reputations within a variety of accommodations, including hotels, resorts, guesthouses, vacation rentals, and hospitality groups. By bringing together guest reviews into a collaborative environment, it allows for the crafting of replies in both the brand's distinctive tone and the guest's preferred language while providing customizable automation and human oversight for review-response processes. The platform’s analytical tools categorize feedback by specific themes, highlighting ongoing issues that could affect ratings; it also enables teams to generate reports across different properties and compare their performance against competitors, thereby aiding in effective prioritization and evaluation. Additionally, Revinsta features surveys, review widgets, downloadable reports, and a guest-feedback assistant that leverages insights from reviews and surveys to handle inquiries. Users can easily integrate their Google Business Profile for smooth synchronization of review history and response management, along with the capability to connect to Mews for accessing guest checkout data to request post-stay reviews. The entire service is offered online, removing the necessity for software installation, which significantly boosts user convenience. This all-encompassing approach not only streamlines the management of online reputation but also empowers hospitality professionals to respond proactively to guest feedback. Ultimately, Revinsta positions itself as a pivotal tool in enhancing the overall guest experience and the brand's public image.

Media

Media

Integrations Supported

Mews
Astro
Cloudbeds
HiRUM PMS
Hotel Superhero
HotelAppz
IDeaS G3 RMS
Infor HMS
Innkey PMS
Little Hotelier
Winhotel
hoteliga
iMatrix Software
protel MICE

Integrations Supported

Mews
Google Business Profile

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$75/property/month
The monthly plan is $75 per property per month. Annual billing is $720 per property per year ($60 per month equivalent). The plan includes 300 review replies per property; additional replies are $0.35 each. Properties beyond 10 receive a 20% discount. A 7-day trial is available.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

TrustYou

Date Founded

2008

Company Location

Germany

Company Website

www.trustyou.com

Company Facts

Organization Name

Revinsta

Date Founded

2026

Company Location

Canada

Company Website

revinsta.com

Categories and Features

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis

Categories and Features

Reputation Management

Not specified

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