ColoCrossing Reviews & Ratings

ColoCrossing

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 3 Ratings

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 1.5 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

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What is Trustane?

Trustane delivers a thorough managed hosting service tailored for VICIdial, catering specifically to the needs of contact centers. It implements VICIdial on both virtual private servers and dedicated-core configurations across multiple regions, while also offering installation and management services for customer-provided servers. The platform includes an intuitive browser-based interface that presents crucial data about call-center operations, such as server statuses and floor conditions, along with wallboards that notify agents and supervisors of waiting callers, rising campaign drop rates, lead shortages, and any screens that stop reporting. The service package integrates vital features like security upgrades, routine updates, continuous monitoring, nightly off-site backups, recording compression and retention, comprehensive reporting, and lead integration through VICIdial's API. Clients must arrange their own SIP carrier since Trustane does not sell call minutes or impose fees based on the number of agents. The pricing structure for hosted servers is based on hourly rates with a maximum limit for monthly billing, while management of customer-owned hardware comes with a standard fee. Additionally, the service effectively supports various types of campaigns, including outbound, inbound, and blended campaigns, leveraging the capabilities of the VICIdial platform to provide customers with operational flexibility. This adaptability allows businesses to tailor their strategies according to the specific demands of their campaigns and clientele.

What is ColoCrossing?

Colocation is the practice of housing servers and other equipment in a specialized data center that provides essential features like network redundancy, advanced security protocols, backup power systems, and around-the-clock staffing. By leveraging Dedicated Servers, organizations can benefit from the robust infrastructure of a data center, boosting reliability while simultaneously lowering operational expenses. Hiring a Managed Services Provider (MSP) can ease the burdens on businesses, allowing them to focus on core functions without the distractions of IT infrastructure management. At ColoCrossing, every hosting management package guarantees clients round-the-clock priority technical support, ensuring prompt assistance when necessary. Our experienced technicians are involved from the very beginning of your deployment, which allows them to become deeply familiar with your specific hosting setup. This deep understanding results in faster problem resolution and minimizes downtime during critical situations. We take pride at ColoCrossing in offering colocation services that effectively balance reliability and cost, ensuring clients receive maximum value for their expenditures. Moreover, our dedication to customer satisfaction is reflected in our customized support services, tailored to cater to the distinct requirements of each business we collaborate with. As a result, our clients can trust that their unique needs will always be prioritized and met with utmost professionalism.

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Integrations Supported

VICIdial

Integrations Supported

Cisco Secure Cloud Analytics
Microsoft 365
RioRey

API Availability

API Availability

Pricing Information

$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial Offered?

Pricing Information

$59 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Trustane

Date Founded

2026

Company Location

India

Company Website

trustane.com

Company Facts

Organization Name

ColoCrossing

Date Founded

2004

Company Location

United States

Company Website

www.colocrossing.com

Categories and Features

Managed Hosting

Not specified

Categories and Features

Colocation

Not specified

Managed Hosting

Not specified

Reseller Hosting

Not specified

VPS Hosting

Not specified

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