Readymode Reviews & Ratings

Readymode

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 1 out of 5 stars
features 1 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

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What is Trustane?

Trustane delivers a thorough managed hosting service tailored for VICIdial, catering specifically to the needs of contact centers. It implements VICIdial on both virtual private servers and dedicated-core configurations across multiple regions, while also offering installation and management services for customer-provided servers. The platform includes an intuitive browser-based interface that presents crucial data about call-center operations, such as server statuses and floor conditions, along with wallboards that notify agents and supervisors of waiting callers, rising campaign drop rates, lead shortages, and any screens that stop reporting. The service package integrates vital features like security upgrades, routine updates, continuous monitoring, nightly off-site backups, recording compression and retention, comprehensive reporting, and lead integration through VICIdial's API. Clients must arrange their own SIP carrier since Trustane does not sell call minutes or impose fees based on the number of agents. The pricing structure for hosted servers is based on hourly rates with a maximum limit for monthly billing, while management of customer-owned hardware comes with a standard fee. Additionally, the service effectively supports various types of campaigns, including outbound, inbound, and blended campaigns, leveraging the capabilities of the VICIdial platform to provide customers with operational flexibility. This adaptability allows businesses to tailor their strategies according to the specific demands of their campaigns and clientele.

What is Readymode?

Readymode, previously known as XenCALL, is a cloud-driven CRM and VoIP platform designed to enhance the efficiency of telemarketing and contact center operations, enabling them to execute campaigns, boost lead generation, and finalize more transactions. Notable functionalities include prioritizing agents and call lists, managing agent calendars, and facilitating blended inbound and outbound calling channels, along with features like conference calling and call recording capabilities. This browser-based solution is user-friendly and offers tailored training and support to its users. The platform's intuitive predictive dialer allows for the automation and streamlining of administrative duties, making it easier to focus on key performance metrics. Users can proactively analyze call center analytics reports to assess agent performance effectively. With the integrated CRM and compatibility with various third-party tools, all essential resources are at your fingertips. Additionally, you can create dynamic lists from your leads to allocate to your sales team efficiently. Readymode also supports direct server-to-server connections with TrustedTPV or VoiceLog Verification systems, simplifying the integration of third-party lead submissions. This comprehensive approach ensures that contact centers are well-equipped to maximize their operational potential and drive success.

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Integrations Supported

VICIdial

Integrations Supported

Adobe Acrobat Sign
Authorize.Net
ConvergeHub
Dropbox
Gmail
Goliath
Gong
Google Calendar
Google Maps
Keap
Pipedrive
Podio
REISift
Salesforce
Stripe
Zillow
monday AI work platform

API Availability

API Availability

Pricing Information

$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial Offered?

Pricing Information

$150
/license/month
includes all features, all-in-one platform

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Trustane

Date Founded

2026

Company Location

India

Company Website

trustane.com

Company Facts

Organization Name

Readymode (formerly Xencall)

Date Founded

2014

Company Location

Canada

Company Website

readymode.com

Categories and Features

Managed Hosting

Not specified

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Reporting/Analytics

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Power Dialers

Not specified

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Dialers

Not specified

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