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What is Trustcruit?

Elevate your HR team’s grasp of how candidates view your organization by utilizing our all-encompassing survey and analytics platform. We have compiled valuable insights from over 1.3 million unique candidate interactions, leading to nearly 100,000 advocates for various employer brands. To genuinely understand how your candidates perceive your company, it is crucial to actively seek their feedback. Authentic insights regarding their experiences can be revealed only when you allow them to offer anonymous feedback. Our seamless integration with your applicant tracking system (ATS) simplifies this process, enabling you to focus on critical tasks while feedback is automatically gathered in the background. Notably, around 60% of candidates are willing to share their thoughts post-interview when utilizing Trustcruit. Because a single person's feedback may not fully encapsulate the overall sentiment, collecting a broader range of responses produces more dependable insights. Our dashboard provides AI-enhanced analysis of your strengths and weaknesses, allowing you to benchmark your performance against our vast global database that includes feedback from over a million candidate experiences. This ensures ongoing development and informed decision-making. By adopting this strategy, not only do you deepen your understanding of candidate experiences, but you also fortify your overall hiring approach, paving the way for more successful recruitment efforts. Ultimately, this will lead to a more engaged and satisfied workforce.

What is Insocial?

Insocial offers a valuable platform for collecting customer feedback at different points in the customer journey, which helps businesses uncover actionable insights aimed at improving the overall customer experience. Customer Experience (CX) reflects the full spectrum of interactions between a business and its current or potential customers, with each engagement measured against the customer's expectations. When these expectations are not met, it can impede the growth of customer loyalty and put you at a competitive disadvantage over time. Therefore, gathering essential customer feedback at crucial stages is vital, as it allows you to transform these experiences into real-time data that can be communicated back to your team. Utilizing insights from customers enables immediate improvements to your online presence, enhancing your website, social media profiles, and boosting your visibility in Google search results through strategic SEO and SEA efforts. Furthermore, the process of ongoing feedback can spark innovative enhancements, establishing a positive feedback loop that benefits both the clientele and the organization. This cycle not only fosters customer satisfaction but also contributes to sustained business growth in an ever-evolving marketplace.

Media

Media

Integrations Supported

Greenhouse
Intelli-Mine
Jobylon
Oracle Taleo
ReachMee
SmartRecruiters
Teamtailor
Visma Proceedo
Workable
Workday Extend
isEazy Engage

Integrations Supported

Bullhorn
Coosto
Flow.ai
Saysimple
TOPdesk

API Availability

API Availability

Pricing Information

$300 per month

Pricing Information

$250 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Trustcruit

Date Founded

2016

Company Location

Sweden

Company Website

www.trustcruit.com

Company Facts

Organization Name

Insocial

Date Founded

2012

Company Location

Netherlands

Company Website

www.insocial.eu/en

Categories and Features

HR Analytics

Not specified

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Trend Analysis

Experience Management

Not specified

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Notification
Review Request
Social Sharing

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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