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What is Trusted Shops?

By combining Trustmark, Buyer Protection, and authentic customer feedback, we create a robust sense of security in the online environment, which helps businesses achieve greater success. Additionally, our eTrusted Experience Feedback Platform provides valuable insights that cater to organizations of all sizes. The Trusted Shops Trustmark signifies websites that adhere to strict personal data protection standards while ensuring excellent service when challenges arise. Through the Trustmark, websites affirm their commitment to high-quality standards, guaranteeing genuine security with Buyer Protection and enabling customers to access complete transparency through verified feedback. Both small businesses and large enterprises gain confidence from the protection against threats such as legal notifications. Trusted Shops Legal Services offers customized solutions for businesses, addressing the needs of various sizes and sectors throughout Germany and beyond. This comprehensive strategy not only enhances consumer trust but also equips businesses with the tools they need to flourish in a competitive digital marketplace, ultimately creating a win-win situation for both parties involved.

What is SurgePoint?

SurgePoint represents a state-of-the-art solution for managing reputation and marketing that helps enterprises secure more 5-star ratings, build trust, and boost their income by optimizing the management of review and referral initiatives while integrating feedback from key platforms like Google, Facebook, and Yelp into a single dashboard. The platform automates the solicitation of reviews after customer interactions, freeing businesses from the tedious task of manually gathering feedback, while compiling all reviews into a comprehensive reputation dashboard that makes it easier to oversee, respond to, and manage online reputation. Additionally, SurgePoint equips businesses with tools to automate referral requests at crucial junctures, enabling them to evaluate campaign effectiveness through real-time analytics and utilize AI-driven insights to identify patterns in customer sentiments, thereby enhancing services in response to feedback. Moreover, it offers follow-up reminders that encourage repeat business and strengthen customer loyalty, along with seamless compatibility with widely-used CRMs, allowing organizations to quickly implement customized campaigns that resonate with their target audience. By leveraging this advanced platform, businesses can significantly improve their online visibility, foster customer engagement, and accelerate growth in an increasingly competitive landscape, ultimately positioning themselves for long-term success. Thus, SurgePoint not only enhances operational efficiency but also empowers businesses to cultivate stronger relationships with their customers.

Media

Media

Integrations Supported

IdoSell
JustReview
LogiCommerce
Maileon
Retamo
Shopgate

Integrations Supported

Angi
Facebook
Google
Healthgrades
Housecall Pro
HubSpot CRM
Jobber
Mindbody
Salesforce
ServiceTitan
Tripadvisor
Yelp
Zendesk
Zoho CRM

API Availability

API Availability

Pricing Information

$60 per user per month

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Trusted Shops

Company Location

Germany

Company Website

www.trustedshops.com

Company Facts

Organization Name

SurgePoint

Company Website

www.thesurgepoint.com

Categories and Features

Reputation Management

Response Management
Review Generation
Review Monitoring

Categories and Features

AI Review Management

Not specified

Reputation Management

Not specified

Review Management

Not specified

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