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What is Truva?

At Truva, our commitment lies in improving the operational efficiency and productivity of sales teams by equipping them with the necessary insights to make quick, informed decisions. Enhance your sales performance with our AI-driven solutions, as Truva manages the routine tasks, freeing your team to concentrate their efforts on what truly matters – closing deals. Our platform seamlessly tracks all sales interactions, whether virtual meetings, in-person discussions, or email exchanges, ensuring that every vital detail is captured. It intelligently identifies and extracts key data points that align with your chosen sales strategies, enabling you to focus on what is most important: building strong client relationships. In addition, Truva simplifies the CRM updating process by automatically entering accurate and comprehensive information from each sales interaction. By removing the burden of manual data entry, you can uphold a reliable and continuously updated information source, which is essential for successful sales tactics. With Truva, your sales team can enhance their effectiveness, working smarter rather than harder, ultimately leading to improved results and greater success in meeting targets. Furthermore, the intuitive design of our platform facilitates easy adoption, allowing your team to quickly benefit from its features without extensive training.

What is Salesforce Agentforce?

The collaboration between humans and AI Agents leads to improved customer satisfaction. You can design and implement autonomous AI agents that provide continuous support to both your workforce and clients at any time. An Agentforce Agent functions independently as a specialized application, offering ongoing assistance to both employees and customers. These agents are equipped with the necessary business intelligence to execute tasks effectively in accordance with their assigned roles. Agentforce Service Agents engage with customers around the clock through various communication channels, utilizing natural language to facilitate interactions. They are adept at swiftly and accurately addressing inquiries, using reliable data to inform their responses. Setting up your Service Agent is quick and easy, thanks to pre-designed templates or customizable low-code options, and you can also implement stringent security measures while designating specific instances for human intervention. Agentforce Sales Development Representatives (SDRs) autonomously handle product inquiries, manage a variety of tasks, and coordinate meetings for your sales team. They deliver accurate responses based on your business's data while emphasizing an enhanced customer journey. This integration not only optimizes workflow but also allows your team to concentrate on more intricate issues, ultimately fostering a more innovative and efficient work environment. In doing so, your organization can achieve greater agility and responsiveness in meeting evolving customer needs.

Media

Media

Integrations Supported

Salesforce
Aurascape
Cisco Webex
Gearset
Gmail
Google Calendar
Google Meet
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
LaunchBrightly
Microsoft Teams
Salesforce AgentExchange
Salesforce Einstein
Salesforce Life Sciences Cloud
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Intelligence
Salesforce Service Cloud
Slack
Zoom

Integrations Supported

Salesforce
Aurascape
Cisco Webex
Gearset
Gmail
Google Calendar
Google Meet
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
LaunchBrightly
Microsoft Teams
Salesforce AgentExchange
Salesforce Einstein
Salesforce Life Sciences Cloud
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Intelligence
Salesforce Service Cloud
Slack
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Truva

Date Founded

2022

Company Location

United Kingdom

Company Website

truva.ai

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/agentforce/

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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