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What is Tungsten Mobile Capture?

Tungsten Mobile Capture employs proprietary technologies for image processing and on-device optical character recognition (OCR) that automatically capture, extract, and validate data from physical documents. This groundbreaking solution eliminates the need for manual data entry, providing a quick and seamless experience for users. It boosts customer engagement across numerous touchpoints and enables service delivery through preferred communication channels. By incorporating right-channeling capabilities alongside detailed analytics, organizations can effectively enhance the customer journey. Furthermore, it supports problem resolution at any stage through integrated platform management, ensuring a cohesive experience. This technology is versatile enough to expand into new customer interaction applications such as onboarding, bill payments, and mortgage processing. Additionally, it allows customers to interact with your business systems by embedding powerful data extraction and interactive validation features directly within mobile applications. As a result, this solution not only significantly enhances operational efficiency but also greatly enriches the overall customer experience. In essence, the capabilities of Tungsten Mobile Capture position businesses to adapt and thrive in an increasingly digital landscape.

What is OpenText Capture Center?

OpenText Capture Center, formerly known as DOKuStar Capture Suite, utilizes state-of-the-art document and character recognition technology to transform numerous types of documents into formats that machines can read. This software proficiently extracts data from scanned images and faxes by employing advanced methods such as OCR, ICR, and IDR, along with its adaptive reading features. By significantly decreasing the reliance on manual data entry and streamlining paper processing, Capture Center enhances operational efficiency, improves data accuracy, and provides financial savings for businesses. Moreover, the system strengthens data integrity when integrating with your ECM or ERP systems through automated, rule-based classification, extraction, and verification methods. It also offers both one-click and manual exception handling to further enhance accuracy. OpenText Capture Center adeptly captures and digitizes documents, forms, and faxes from multiple sources, including high-end scanners, Multifunction Peripherals (MFPs), email servers, Microsoft® SharePoint® platforms, and FTP sites, delivering a well-rounded document management solution. This robust tool not only boosts productivity but also reduces the likelihood of errors associated with data entry, ensuring organizations can operate more effectively and confidently. Furthermore, its scalability allows businesses to adapt to changing document management needs seamlessly.

Media

Media

Integrations Supported

Microsoft SharePoint
OpenText Core Content Management
Tungsten Capture
Tungsten MarkView

Integrations Supported

Microsoft SharePoint
OpenText Core Content Management
Tungsten Capture
Tungsten MarkView

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tungsten Automation

Date Founded

1985

Company Location

United States

Company Website

www.tungstenautomation.com/products/mobile-capture-platform

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.fr/solutions-et-produits/produits/business-network/capture-and-recognition/opentext-capture-center

Categories and Features

OCR

Batch Processing
Convert to PDF
ID Scanning
Image Pre-processing
Indexing
Metadata Extraction
Multi-Language
Multiple Output Formats
Text Editor
Zone Selection Tool

Categories and Features

OCR

Batch Processing
Convert to PDF
ID Scanning
Image Pre-processing
Indexing
Metadata Extraction
Multi-Language
Multiple Output Formats
Text Editor
Zone Selection Tool

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