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What is Turbine Labs?

Turbine Labs is a pioneering platform powered by AI, designed explicitly to improve decision-making by delivering well-informed results. Users can easily submit their questions through a user-friendly online form or via email, creating an experience that feels natural and seamless. Whether inquiring about recent news, potential crises, or emerging opportunities, Turbine Labs is consistently attentive and responsive to your inquiries. Recognizing that decision-makers often have limited time to navigate complex software or write code to derive insights, Turbine Labs relies entirely on your direct input. By leveraging a comprehensive range of media, social networks, and other public information sources, Turbine Labs efficiently filters, organizes, and prioritizes relevant data while discarding irrelevant content. This innovative approach merges advanced AI technology with human understanding, ensuring that the outputs are user-friendly and facilitate a smoother information gathering and decision-making process for leaders. Ultimately, this empowers users to concentrate on what is most important, enhancing both the efficiency and effectiveness of their responsibilities while promoting informed choices. Additionally, Turbine Labs is committed to continuous improvement, actively seeking user feedback to refine and adapt its services to meet the evolving needs of its clientele.

What is Pivony?

Consumer behaviors and the individuals behind them have experienced unprecedented shifts in recent times, leading to the creation of Pivony as a direct response to the global pandemic. It is essential to thoroughly analyze the support inquiries from your users instead of merely offering generic responses. By utilizing AI-driven technology, you can identify specific user segments that exhibit similar concerns, challenges, or suggestions. Pivony aids in deciphering the enormous amounts of conversational and text-based data across diverse platforms where consumers vocalize their authentic opinions. Gaining insights from this data more rapidly than your competitors can provide a significant edge in the marketplace. Pivony methodically examines the platforms that matter to you, drawing out insights regarding your customers' discussions about your brand, products, and services. Additionally, with its sophisticated AI capabilities, Pivony organizes users engaged in dialogues about particular topics, allowing you to connect with your target audience seamlessly and efficiently. This innovative tool not only deepens your understanding of customer sentiment but also strengthens your overall business strategy. As a result, leveraging Pivony can lead to more informed decision-making and enhanced customer engagement.

Media

Media

Integrations Supported

Amazon
Facebook
Trello
YouTube
Zendesk

Integrations Supported

Amazon
Facebook
Trello
YouTube
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Turbine Labs

Date Founded

2014

Company Location

United States

Company Website

turbinelabs.com/platform/

Company Facts

Organization Name

Pivony

Date Founded

2020

Company Location

United States

Company Website

pivony.com

Categories and Features

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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