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What is TurnUp World?

TurnUp World offers an AI-driven solution designed to enhance front desk operations by ensuring that dental and medical practices maintain consistent, efficient, and predictable appointment schedules while effectively reducing the incidence of no-shows and automating numerous administrative tasks. By utilizing artificial intelligence, it analyzes patient behavior to identify which appointments are at risk of being missed, subsequently sending out customized reminders and confirmations to proactively mitigate no-shows. In cases of cancellations or missed appointments, TurnUp rapidly fills the open slots from a live waiting list, removing the necessity for manual scheduling and enabling practices to maximize chair utilization and minimize downtime. Furthermore, it seamlessly integrates with existing practice management systems, thus preserving established workflows while automating patient communications through SMS, email, or virtual assistant interactions at all hours. Additionally, TurnUp delivers real-time dashboards, analytics, and insights that track no-show trends, compare filled appointments against those that were lost, and assess performance metrics, providing practices with a thorough understanding of their scheduling efficiency. This cutting-edge platform is revolutionizing the appointment management process for dental and medical offices, which leads to improved patient satisfaction and increased revenue for healthcare providers. With its comprehensive features, TurnUp World is setting a new standard for operational effectiveness in healthcare practices.

What is Recupra?

Recupra serves as an effective solution to the revenue challenges often neglected by front desk operations, tackling issues like unfilled appointment slots, patient no-shows, and those who have disengaged from treatment. Utilizing a suite of specialized AI agents, each designed for a particular function, the platform enhances clinic efficiency. The Reminder Agent is responsible for confirming upcoming appointments and facilitating rescheduling during calls. Meanwhile, the Waitlist Agent proactively reaches out to patients on the waitlist whenever cancellations occur to fill those slots promptly. The No-Show Agent follows up with patients who missed their appointments, assisting them in rebooking. Concurrently, the Reactivation Agent targets patients who haven't visited the clinic in some time to encourage their return. Additional agents handle patient intake, perform follow-ups, and resolve typical administrative queries. Each of these agents integrates smoothly with the clinic’s existing Electronic Health Records (EHR), ensuring accurate updates to the official calendar and patient records. They engage in natural conversations over the phone, skillfully managing objections and transferring calls to human staff for intricate issues when necessary. Moreover, Recupra complies with HIPAA regulations and is prepared to sign a Business Associate Agreement to uphold this commitment. Its pricing model is outcome-based, meaning clinics only pay when an agent successfully books an appointment, secures a confirmation, or recovers a missed visit, making it a financially viable choice for healthcare providers. This innovative strategy not only boosts operational efficiency but also greatly enhances patient involvement and loyalty, fostering a more robust relationship between healthcare providers and their patients. Ultimately, Recupra represents a significant advancement in how clinics can optimize their scheduling and patient management practices.

Media

Media

Integrations Supported

Android
Dentally

Integrations Supported

AdvancedMD
DrChrono
Healthie
Jane
Tebra
athenaOne

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$5
Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.

Supported Platforms

SaaS
Android
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

TurnUp World

Date Founded

2021

Company Location

Belgium

Company Website

www.turnup.world/

Company Facts

Organization Name

Puppeteer AI

Date Founded

2023

Company Location

United States

Company Website

recupra.com

Categories and Features

AI Receptionists

Not specified

Dental

Not specified

Patient Scheduling

Not specified

Categories and Features

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