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What is Twenty-First Century Hotel Software?
The Inn System software has revolutionized our hotel operations by improving efficiency, addressing cash management challenges, and boosting staff morale, all with a strong focus on guest satisfaction. This user-friendly Windows-based graphical point-and-click system encompasses a comprehensive set of property management functionalities, including managing reservations, front desk processes, check-ins and check-outs, night audits, housekeeping duties, property maintenance, and guest history documentation. It also features a robust general management tool, a back-office interface, and an integrated credit card processing solution, which facilitates automated email confirmations for bookings. Furthermore, the system integrates smoothly with online reservation platforms, allows for driver's license scanning, and handles credit card transactions via an online gateway. It efficiently posts phone calls to guest accounts and can export relevant financial data to QuickBooks for accounting needs. Hotel owners and managers benefit from the ability to access the system remotely from their homes, and the software provides customizable, professional forms that proudly display the hotel’s branding, including its logo, name, address, phone number, and website. With all these advanced features, the Inn System not only streamlines operational tasks but also plays a significant role in delivering a more tailored and memorable experience for each guest. Ultimately, this innovative software represents a vital investment in the future success of our hotel.
What is Clovatel?
Clovatel is a cutting-edge hotel management system hosted in the cloud, designed to address the needs of modern hospitality with all necessary features included. This extensive platform boasts modules such as a Self-Service Kiosk, a mobile app for housekeeping, a mobile app for room service, and various other functionalities. The Self-Service Kiosk comes with state-of-the-art features, including facial recognition, the ability to scan passports and NRICs, cash collection, an online payment gateway, credit card processing, QR code payment options, and a room key-card encoding system. Guests can leverage the kiosk for numerous self-service functions, including checking in and out, as well as more advanced features like extending stays or upgrading accommodations. Furthermore, the Clovatel Housekeeping App optimizes the cleaning workflow by automatically alerting housekeepers about when guests check in or out, alongside which rooms need attention. Once housekeepers finish their assignments, they can update room statuses, facilitating effective communication and management throughout the hotel. By integrating these user-friendly technologies, Clovatel not only improves operational efficiency but also significantly enhances the overall guest experience, making it an indispensable tool for hospitality providers.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Not specified
Training Options
Documentation Hub
On-Site Training
Training Options
Not specified
Company Facts
Organization Name
Twenty-First Century
Company Location
United States
Company Website
www.21stcenturycompany.com
Company Facts
Organization Name
Ionesoft Solutions Pte Ltd
Company Website
www.clovatel.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Front Office Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Reservations Management
Hotel Housekeeping
Not specified
Categories and Features
Hospitality Property Management
Not specified
Hotel Housekeeping
Not specified
Hotel Management
Not specified
Room Service
Not specified