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What is TwentyThree?

TwentyThree is an enterprise video marketing and webinar platform that enables organizations to create, host, distribute, manage, and analyze video content from a centralized environment. The software brings together video hosting, webinar production, personalized video communication, content management, and marketing analytics to support video-driven customer engagement. Its video hosting capabilities include customizable branded players, high-definition playback, website embedding, video landing pages, and centralized management of video libraries. Marketing teams can use interactive video elements, lead capture forms, and calls to action to convert viewers into prospects and connect video engagement with broader marketing campaigns. TwentyThree Webinars provides tools for organizing live, automated, and on-demand events, including registration pages, email reminders, branded waiting rooms, and professional presentation controls. Audience engagement capabilities include live chat, questions and answers, polls, downloadable materials, and interactive features that encourage participation during webinars. The platform automatically records webinar sessions and provides editing and highlight creation tools for repurposing presentations into shorter videos and on-demand content. Its Personal Video solution enables employees to record and share individualized video messages for sales prospecting, customer onboarding, relationship management, and internal communication. Video analytics and attribution tools measure playback activity, viewer retention, engagement duration, lead generation, and conversions, helping organizations understand the impact of video on marketing performance. TwentyThree also provides video SEO and generative engine optimization features to improve content discoverability, along with agentic video capabilities that allow AI assistants to query video data, automate webinar creation, and trigger connected workflows.

What is ServEngage?

ServEngage, a cutting-edge video engagement platform created by Servion, streamlines the interaction between customers and businesses throughout their service journey, whether via a website, mobile app, or kiosk. Users can initiate a video session effortlessly with a single click from any device that has internet access, such as laptops, smartphones, tablets, and smartwatches. This adaptable solution integrates smoothly with existing contact center frameworks and digital communication platforms, including websites, chatbots, mobile applications, email, and popular messaging services like Facebook Messenger, WhatsApp, and SMS, thanks to its open APIs and SDKs. By complementing and enhancing current technologies and workflows, ServEngage significantly enriches customer interactions through video engagement with the brand. The platform not only equips agents to offer visual assistance but also provides personalized support, minimizes the necessity for travel, and improves Net Promoter Score (NPS) with its extensive feature set, ultimately ensuring a more gratifying service experience for users. In essence, ServEngage revolutionizes organizational customer connections, making the process of engagement not only more efficient but also more enjoyable for all parties involved, thereby fostering stronger relationships.

Media

Media

Integrations Supported

Adobe Marketo Engage
Eurekos
Google Analytics
HubSpot Content Hub
HubSpot Marketing Hub
Segment
Teamstack
Txtplay

Integrations Supported

Acqueon
Amazon Connect
Avaya Aura
Webex Contact Center

API Availability

Has API

API Availability

Pricing Information

€19/month/user
Personal Video Pro from EUR 19 per user per month. Video Marketing Platform from EUR 499 per month. Webinars Pro EUR 499 and Webinars Complete EUR 1,499 per month. Bundles from EUR 2,499 per month per workspace. Enterprise plans on request. 14-day free trial; no free plan.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

TwentyThree

Date Founded

2005

Company Location

Copenhagen, Denmark

Company Website

www.twentythree.com

Company Facts

Organization Name

Servion Global Solutions

Date Founded

1995

Company Location

India

Company Website

servion.com/solutions/video-engagement/

Categories and Features

Video

Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

Video CMS

Not specified

Video Marketing

Not specified

Webinar

Not specified

Categories and Features

Video Marketing

Not specified

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