Two Hat vs. Spikerz

A specialized neural network has been created to streamline the process of triaging reported content online. For years, social media platforms have relied on users to report abusive conduct, hate speech, and various forms of online harm. These flagged reports are then sent to moderation teams that evaluate each one individually. Many platforms face a deluge of reports on a daily basis, with a considerable number being resolved without any further action taken. However, reports concerning urgent issues—such as suicidal threats, violent incidents, terrorism, or child exploitation—may be at risk of being ignored or addressed too slowly. Such delays can lead to severe legal consequences as well. In accordance with the German law known as NetzDG, social media companies must remove reported hate speech and illegal content within a 24-hour window, or they could face fines of up to 50 million euros. As similar laws regarding reported content are emerging in nations like France, Australia, and the UK, the demand for efficient moderation methods is becoming increasingly paramount. The Predictive Moderation product from Two Hat enables platforms to create a custom AI model that learns from the consistent decisions of their moderation teams, thus improving both the speed and accuracy of responses to urgent reports. This advancement not only bolsters user safety but also aids platforms in effectively navigating the intricate landscape of legal compliance. Furthermore, it represents a significant step forward in the ongoing effort to maintain online communities that are both safe and respectful for all users.

Spikerz offers a holistic social media security solution aimed at protecting both brands and users from various threats, including hacking, impersonation, phishing, spam, and inappropriate content. Its continuous monitoring system eliminates the need for password sharing by utilizing official APIs, while AI technology works to detect and prevent unauthorized login attempts, highlight phishing links in comments or direct messages, and remove impersonator accounts before they can harm your brand. Moreover, Spikerz equips users with tools to manage permissions effectively, enabling oversight on who has access to each social media account and facilitating the swift removal of former employees or vendors, implementing two-factor authentication, and maintaining a thorough audit trail of all access and changes across platforms. The platform’s sophisticated comment moderation and content-filtering features automatically analyze and identify spam, hate speech, scams, or any unsuitable content, allowing users to preserve their brand's reputation without the stress of constant manual management. In addition, Spikerz is built to evolve in response to emerging threats, ensuring that brands stay safeguarded in a rapidly changing digital environment, while also offering detailed analytics to help users understand their security posture better.