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What is Tyler Resident Engagement Platform?

Tyler Technologies' Resident Engagement Platform acts as an all-encompassing digital center that connects residents with a variety of local and state services. It employs a unified digital identity and access management system, enabling users to log in once and access personalized portals that showcase relevant services, forms, and resources. The platform incorporates personalization engines to present tailored content and notifications, while functionalities such as secure payment processing and digital wallet features facilitate effortless bill payments and fee submissions right within the platform. Furthermore, it offers two-way messaging and chatbot assistance, coupled with user-friendly design elements, ensuring that inquiries and transactions are handled efficiently and inclusively. Administrators gain the advantage of customizable dashboards, allowing them to manage content, workflows, and user roles without the necessity for custom development, while real-time analytics provide insights into engagement metrics and highlight areas for improving service delivery. The blend of these features creates a more interconnected and responsive community experience for all users, ultimately enhancing their interaction with local services. This innovative platform not only simplifies access but also empowers residents to engage actively with their community resources.

What is Carson?

Introducing Carson, the all-in-one resident experience application that features a 24/7 remote doorman service to ensure you never miss a visitor, delivery, or inspection again. With Carson, guests can effortlessly gain digital access through the app or the remote doorman at any time. Brokers can seamlessly manage self-guided tours, enhancing the leasing process. You can rest assured that every delivery is securely received at your building, accompanied by instant notifications upon each arrival. Additionally, all important documents concerning your building can be conveniently stored in one place for easy access. The app also supports the integration of building cameras and intercom systems, facilitating efficient monitoring of the premises. Moreover, residents can engage in video calls through Carson, enabling direct communication with neighbors, staff, and guests. Maintenance requests can be submitted and tracked until resolution, guaranteeing that no issue remains unchecked. With a user-friendly single sign-on feature, residents can effortlessly connect their existing payment providers for hassle-free transactions. Our software, coupled with a dedicated remote team, is ready for immediate deployment and can be integrated with various intercoms, cameras, electronic locks, and access control systems, enhancing the overall living experience for residents and their guests. This integration not only fosters a more connected community but also ensures a high level of security and management within the building. Experience the tranquility that comes from knowing your living environment is efficiently managed and protected, allowing you to focus on what truly matters.

Media

Media

Integrations Supported

Nextsale
Okta

Integrations Supported

Nextsale
Okta

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tyler Technologies

Company Location

United States

Company Website

www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform

Company Facts

Organization Name

Carson Living

Company Location

United States

Company Website

www.carson.live

Categories and Features

Categories and Features

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

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