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What is Tyler Resident Engagement Platform?

Tyler Technologies' Resident Engagement Platform acts as an all-encompassing digital center that connects residents with a variety of local and state services. It employs a unified digital identity and access management system, enabling users to log in once and access personalized portals that showcase relevant services, forms, and resources. The platform incorporates personalization engines to present tailored content and notifications, while functionalities such as secure payment processing and digital wallet features facilitate effortless bill payments and fee submissions right within the platform. Furthermore, it offers two-way messaging and chatbot assistance, coupled with user-friendly design elements, ensuring that inquiries and transactions are handled efficiently and inclusively. Administrators gain the advantage of customizable dashboards, allowing them to manage content, workflows, and user roles without the necessity for custom development, while real-time analytics provide insights into engagement metrics and highlight areas for improving service delivery. The blend of these features creates a more interconnected and responsive community experience for all users, ultimately enhancing their interaction with local services. This innovative platform not only simplifies access but also empowers residents to engage actively with their community resources.

What is Polco?

Engage with your local community using our digital platform, where you can compare your results with others from across the country. By taking initiative with accurate and reliable feedback, you can navigate the complexities of modern civic engagement—something traditional polling and social media platforms often overlook. Polco utilizes cutting-edge technology to bring people together around important topics. You can create surveys, interact with your audience, analyze your results in relation to national data, and draw insightful conclusions. Craft questions for an increasingly diverse audience and develop comprehensive surveys in just a few minutes. When participants create accounts, they are authenticated, enabling you to grasp who is involved, who might be excluded, and their viewpoints on crucial issues. Instantly track your findings through the Polco dashboard, and leverage the insights from your community to ensure their voices influence decision-making. With Polco, you have the opportunity to cultivate significant conversations and collaboration among community members, enhancing the overall civic experience. This platform empowers communities to actively participate and shape the dialogue on issues that matter most to them.

Media

Media

Integrations Supported

Okta

Integrations Supported

Okta

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tyler Technologies

Company Location

United States

Company Website

www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform

Company Facts

Organization Name

Polco

Date Founded

2015

Company Location

United States

Company Website

info.polco.us

Categories and Features

Categories and Features

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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