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What is Tyler Resident Engagement Platform?

Tyler Technologies' Resident Engagement Platform acts as an all-encompassing digital center that connects residents with a variety of local and state services. It employs a unified digital identity and access management system, enabling users to log in once and access personalized portals that showcase relevant services, forms, and resources. The platform incorporates personalization engines to present tailored content and notifications, while functionalities such as secure payment processing and digital wallet features facilitate effortless bill payments and fee submissions right within the platform. Furthermore, it offers two-way messaging and chatbot assistance, coupled with user-friendly design elements, ensuring that inquiries and transactions are handled efficiently and inclusively. Administrators gain the advantage of customizable dashboards, allowing them to manage content, workflows, and user roles without the necessity for custom development, while real-time analytics provide insights into engagement metrics and highlight areas for improving service delivery. The blend of these features creates a more interconnected and responsive community experience for all users, ultimately enhancing their interaction with local services. This innovative platform not only simplifies access but also empowers residents to engage actively with their community resources.

What is Servie?

Staff can conveniently access services through their smartphones with Servie, an innovative product that enhances building intelligence. This groundbreaking system provides an intuitive service designed to revolutionize building management, especially for high-end residences, by offering a tailored CRM solution. Our focus is on enriching the resident experience while optimizing daily operations within buildings. Servie is exceptionally versatile, accommodating the distinct requirements of each property and ensuring prompt customer support through both web and mobile platforms. Property managers, front desk staff, and maintenance teams find their administrative tasks greatly simplified, eliminating the need for outdated pen and paper methods. Residents benefit from the ease of checking in guests, receiving delivery notifications, booking amenities, and scheduling maintenance requests seamlessly via their smartphones or the web. Furthermore, building personnel can effectively monitor resident activities through a centralized web portal, which significantly boosts operational productivity. By utilizing Servie, managing residential properties has never been more streamlined or effective, paving the way for a new era in property management. This innovative approach not only enhances service delivery but also fosters a stronger sense of community among residents.

Media

Media

Integrations Supported

Okta

Integrations Supported

Okta

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tyler Technologies

Company Location

United States

Company Website

www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform

Company Facts

Organization Name

Servie

Date Founded

2016

Company Location

United States

Company Website

www.servieapp.com

Categories and Features

Categories and Features

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

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