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Ratings and Reviews 2 Ratings
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Integrations Supported
Easyflow
Evidence
Facebook Messenger
Freshdesk
Google Calendar
Hyperise
Integrately
Microsoft Dynamics 365
Pabbly Connect
Salesforce
Integrations Supported
Easyflow
Evidence
Facebook Messenger
Freshdesk
Google Calendar
Hyperise
Integrately
Microsoft Dynamics 365
Pabbly Connect
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
$199 per month
Free Trial Offered?
Free Version
Pricing Information
$49.00/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TypeGenie
Date Founded
2015
Company Location
United Kingdom
Company Website
www.typegenie.net
Company Facts
Organization Name
Activechat, Inc.
Date Founded
2017
Company Location
United States
Company Website
activechat.ai
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking