Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Square POS Reviews & Ratings
    765,336 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    35 Ratings
  • DriveStrike Reviews & Ratings
    25 Ratings
    Company Website
  • Dialpad Support Reviews & Ratings
    1,607 Ratings
    Company Website
  • G-P Reviews & Ratings
    1,133 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    8,478 Ratings
    Company Website
  • Arryved Reviews & Ratings
    46 Ratings
    Company Website
  • Maintenance Care Reviews & Ratings
    297 Ratings
    Company Website
  • Silverware Reviews & Ratings
    12 Ratings
    Company Website
  • Rezku Point of Sale Reviews & Ratings
    64 Ratings
    Company Website

What is U-POS Restaurant Management?

Accessing POS services at AM/PM has become easier than ever before. Our comprehensive guide will assist you in navigating the revamped online service portal effortlessly. To find the specific store pertinent to your service request, just click on the “Select Store” dropdown menu and pick from the available locations. It is essential to designate a suitable representative from your organization whom AM/PM can contact for further information or to hasten the resolution of your concern; please provide their name, direct phone number, and email. If there is another individual who can also provide assistance, please share their details in the appropriate sections. Clearly indicate the type of issue you are experiencing by selecting from the dropdown menu; for example, are you having difficulties with your point-of-sale hardware or software? In the text box below, offer a detailed description of your problem, as this will aid us in quickly understanding the situation and connecting you with the appropriate technician to resolve your concerns efficiently. Your thorough input is vital for ensuring a quick resolution, and we appreciate your cooperation in this process.

What is HESK?

Every day, numerous users depend on HESK help desk software to effectively manage and respond to customer inquiries. An impressive 86% of users find that the integrated knowledge base has greatly decreased the number of support requests they handle. By offering prompt information, it promotes customer satisfaction and helps your team stay organized and proactive. With the intuitive HESK cloud service, you can set up your help desk in just a few minutes. Customers can quickly access solutions to common issues through the knowledge base, and if they face new challenges, they can easily submit a support ticket. These tickets can be prioritized according to urgency, organized into categories, and filtered in various useful ways. Moreover, you have the ability to create staff accounts, control their permissions, and track their activities efficiently. Each support ticket contains not only vital information about the request but also enables continuous communication between you and the customer, encouraging a cooperative approach to resolving issues. In the end, HESK significantly boosts the productivity of customer support operations, enabling teams to provide superior service to their clients while also adapting to evolving needs. This adaptability is key in ensuring long-term success and customer loyalty.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version

Supported Platforms

Windows

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

AM PM Systems

Date Founded

2008

Company Location

United States

Company Website

www.ampmsystems.com/resources/resourcesoftware/upos

Company Facts

Organization Name

Klemen Stirn

Company Location

Slovenia

Company Website

www.hesk.com

Categories and Features

Restaurant POS

Delivery Management
Inventory Management
Loyalty Program
Mobile Access
Reporting/Analytics
Table Management

Categories and Features

Help Desk

Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Popular Alternatives

80/20 Quality Reviews & Ratings

80/20 Quality

CFA Solutions

Popular Alternatives

EasyDesk Reviews & Ratings

EasyDesk

EasyDesk AS
NextStep Repair Reviews & Ratings

NextStep Repair

Noregon Systems
SutiDesk Reviews & Ratings

SutiDesk

SutiSoft
Vorex Reviews & Ratings

Vorex

Kaseya