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What is U-POS Restaurant Management?

Accessing POS services at AM/PM has become easier than ever before. Our comprehensive guide will assist you in navigating the revamped online service portal effortlessly. To find the specific store pertinent to your service request, just click on the “Select Store” dropdown menu and pick from the available locations. It is essential to designate a suitable representative from your organization whom AM/PM can contact for further information or to hasten the resolution of your concern; please provide their name, direct phone number, and email. If there is another individual who can also provide assistance, please share their details in the appropriate sections. Clearly indicate the type of issue you are experiencing by selecting from the dropdown menu; for example, are you having difficulties with your point-of-sale hardware or software? In the text box below, offer a detailed description of your problem, as this will aid us in quickly understanding the situation and connecting you with the appropriate technician to resolve your concerns efficiently. Your thorough input is vital for ensuring a quick resolution, and we appreciate your cooperation in this process.

What is ResolveGrid?

ResolveGrid is an agentic AI platform for field service teams that need to support complex equipment, improve technician performance, and reduce costly dispatches. The platform combines AI guidance, computer vision, real-time video, workflow automation, connected knowledge, training, and human expert escalation in one service execution layer. ResolveGrid helps technicians avoid the friction of disconnected tools, outdated documentation, and fragmented support processes. Its AI agents deliver intelligent recommendations and next-best actions based on enterprise knowledge, technician inputs, and live workflow context. Computer vision and visual support help technicians inspect, troubleshoot, validate, and collaborate remotely with more precision. Connected knowledge and learning capabilities capture expertise, structure best practices, train teams, and improve service consistency over time. Remote expert workflows let technicians escalate complex issues in one click while carrying the workflow, visual context, and AI-guided history into the expert session before the expert joins. ResolveGrid supports field service outcomes such as fewer unnecessary dispatches, higher first-time fix rates, shorter service time, and stronger remote resolution rates. The platform can help teams triage issues remotely, guide onsite technicians through exact steps, automate workflows, and eliminate delays across the service process. ResolveGrid is positioned as an intelligence layer for modern field service execution rather than a standalone app or another system for teams to manage. By combining agentic AI, computer vision, live video, remote expert escalation, connected knowledge, technician training, and workflow-driven support, ResolveGrid helps service leaders improve field operations and scale more consistent outcomes.

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Integrations Supported

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Integrations Supported

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API Availability

API Availability

Pricing Information

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Pricing Information

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Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

AM PM Systems

Date Founded

2008

Company Location

United States

Company Website

www.ampmsystems.com/resources/resourcesoftware/upos

Company Facts

Organization Name

ResolveGrid

Date Founded

2026

Company Location

United States

Company Website

resolvegrid.ai/

Categories and Features

Restaurant POS

Delivery Management
Inventory Management
Loyalty Program
Mobile Access
Reporting/Analytics
Table Management

Categories and Features

Agentic AI

Not specified

Augmented Reality

Not specified

Computer Vision

Not specified

Remote Video Support

Not specified

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