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What is UCx?

UCx for Desktop is a cutting-edge Unified Communications platform that provides an extensive range of features, including Instant Messaging and Presence, Voice and Video Calls (covering both VoIP and traditional desk phones), Screen Sharing, and Collaboration Rooms, complemented by customizable Call Settings. This state-of-the-art tool is built on the high-quality VoIP service for which TPx is well-known, while also going beyond the typical business phone system. With the desktop and mobile applications of UCx, users are empowered to make calls, send messages, engage in video conferencing, and participate in interactive online meetings from nearly any location, showcasing the evolution of the modern workplace that frequently reaches beyond conventional office spaces. By incorporating UCx into your everyday workflow, you can rejuvenate your professional experience through improved collaboration and connectivity, irrespective of where you are. You can conveniently make and receive calls using your business phone number across various devices, such as computers, desk phones, mobile phones, or tablets, and seamlessly transition between them during conversations. Additionally, starting a video conference with as many as 15 participants is just a simple click away, leveraging the camera built into your device to streamline communication and enhance efficiency. With its user-friendly interface, UCx also allows for easy integration with existing tools, ensuring a cohesive experience in any professional setting.

What is RingCentral RingEX?

RingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.

What is ConferenceCaller.com?

Conference Caller is an advanced platform designed for seamless telephone conference calls, enabling users to initiate both local and international calls from nearly any location worldwide. By leveraging its audio conference calling capabilities, users can expect to reduce their overall conference call costs by as much as 90% when compared to alternative service providers. Consequently, an increasing number of enterprises globally are significantly lowering their international calling expenses by opting for our audio conferencing solutions. Experience outstanding call quality on secure conference lines, as Conference Caller presents the most competitive rates in over 40 countries without requiring bulk purchase commitments. Our pricing is more favorable than that of Skype, global VOIP services, and several other conference call providers. Moreover, you will have extensive control over your conference calls, featuring options such as group call configurations stored in your phonebook, in-call touch-tone commands, and online meeting management, all included in your Small Business account with Conference Caller. This ensures that managing your communications is not only straightforward but also highly efficient, making it a valuable asset for any organization. With Conference Caller, you can enhance your collaborative efforts and streamline your communication processes like never before.

What is CallTower?

Integrating robust voice enablement, contact center solutions, productivity tools, and network support can unleash the complete potential of a unified communication suite designed for enterprises. CallTower offers all-encompassing UCaaS turnkey solutions that cater to diverse business needs. Recognizing that your workforce is your most valuable asset, it becomes crucial to adopt effective communication technologies that foster proactive collaboration among team members. With CallTower's innovative Connect portal, which was developed internally, clients can seamlessly navigate and manage rapidly evolving technologies. This unique system empowers users to oversee their services independently, eliminating the need for specialized expertise or external consultants to handle their unified communication solutions. Additionally, this approach not only enhances operational efficiency but also supports a culture of continuous improvement within organizations.

Media

Media

Media

Media

Integrations Supported

Box
CallFinder
Canals
Freshdesk
HaloITSM
HubSpot Operations Hub
ITBoost
Jiminny
Kizen
Kommo
Make
PCRecruiter
Retently
Revamp CRM
RingCentral AI Receptionist
RingCentral Video
Rippling
ZIRO
Zapier
Zoho One

Integrations Supported

Box
CallFinder
Canals
Freshdesk
HaloITSM
HubSpot Operations Hub
ITBoost
Jiminny
Kizen
Kommo
Make
PCRecruiter
Retently
Revamp CRM
RingCentral AI Receptionist
RingCentral Video
Rippling
ZIRO
Zapier
Zoho One

Integrations Supported

Box
CallFinder
Canals
Freshdesk
HaloITSM
HubSpot Operations Hub
ITBoost
Jiminny
Kizen
Kommo
Make
PCRecruiter
Retently
Revamp CRM
RingCentral AI Receptionist
RingCentral Video
Rippling
ZIRO
Zapier
Zoho One

Integrations Supported

Box
CallFinder
Canals
Freshdesk
HaloITSM
HubSpot Operations Hub
ITBoost
Jiminny
Kizen
Kommo
Make
PCRecruiter
Retently
Revamp CRM
RingCentral AI Receptionist
RingCentral Video
Rippling
ZIRO
Zapier
Zoho One

API Availability

Has API

API Availability

Has API

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19.99/month/user
Free Trial Offered?
Free Version

Pricing Information

$1.9 per minute
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TPx Communications

Company Location

United States

Company Website

www.tpx.com

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com

Company Facts

Organization Name

ConferenceCaller.com

Date Founded

1999

Company Location

United States

Company Website

www.conferencecaller.com/smb-audio-conference-calls.asp

Company Facts

Organization Name

CallTower

Date Founded

2002

Company Location

United States

Company Website

www.calltower.com

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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