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What is UMAI?

Our customizable booking platform removes fees associated with direct bookings while enabling you to promote and sell distinctive guest experiences. Additionally, reservations can be made at no cost through social media channels like Instagram, Facebook, and Google. You have the ability to set up automated notifications for your guests and implement deposits or cancellation policies for larger groups and special events. UMAI provides comprehensive control and insight into all guest information, including their previous visits and purchasing patterns, which helps you to engage with each guest as if they are a loyal customer. By monitoring your guests across various locations, you can gain a complete understanding of their interactions with your brand. Our system can highlight guests who haven't returned recently, recognize those with upcoming birthdays, and identify individuals you wish to see more frequently. Plus, automated personalized marketing campaigns can enhance your outreach efforts. This approach not only strengthens customer relationships but also drives loyalty and repeat business.

What is SmartRest?

In 2013, the SmartRest multifunctional business process automation system was launched to cater specifically to the needs of the public catering and restaurant sector, spurred by the rapid expansion of these industries. This groundbreaking solution empowers users to automate various crucial business functions, allowing them to redirect their attention from everyday management duties toward strategic growth initiatives. SmartRest made its official debut in Krasnodar, Russia, and swiftly formed lasting partnerships with three committed collaborators that are still in place today. The system undergoes continuous improvements and adaptations to align with the changing requirements of the industry and its partners. Notably, SmartRest is offered exclusively through a monthly subscription model, providing users with ongoing updates and dedicated support. This innovative approach has not only streamlined operations for restaurants but also enhanced their ability to adapt in a highly competitive landscape. As such, the introduction of SmartRest marks a pivotal moment in the evolution of restaurant management practices.

Media

Media

Integrations Supported

Google
Google Tag Manager
Meta Pixel
Stripe

Integrations Supported

API Availability

API Availability

Pricing Information

$80
Monthly, Quarterly, Bi-annually and Annually with discounts.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

UMAI Restaurant Software

Date Founded

2016

Company Location

Malaysia, Portugal

Company Website

www.umai.io

Company Facts

Organization Name

Smart Production

Date Founded

2011

Company Location

Armenia

Company Website

smartproductionllc.com/hy/product

Categories and Features

Restaurant Management

Employee Management
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management

Restaurant Reservations

Capacity Monitoring
Deposits / Prepayment Processing
Email Marketing
Feedback Management
Guest Data
Guest Notifications
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics

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