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What is UMAI?
Our customizable booking platform removes fees associated with direct bookings while enabling you to promote and sell distinctive guest experiences. Additionally, reservations can be made at no cost through social media channels like Instagram, Facebook, and Google. You have the ability to set up automated notifications for your guests and implement deposits or cancellation policies for larger groups and special events. UMAI provides comprehensive control and insight into all guest information, including their previous visits and purchasing patterns, which helps you to engage with each guest as if they are a loyal customer. By monitoring your guests across various locations, you can gain a complete understanding of their interactions with your brand. Our system can highlight guests who haven't returned recently, recognize those with upcoming birthdays, and identify individuals you wish to see more frequently. Plus, automated personalized marketing campaigns can enhance your outreach efforts. This approach not only strengthens customer relationships but also drives loyalty and repeat business.
What is TapTime?
TapTime provides a holistic software solution tailored for restaurants and service-focused enterprises, featuring four modular components that operate either independently or collaboratively: a QR code menu for online ordering and payments, a system for table reservations, digital loyalty cards, and an appointment scheduling tool. Customers enjoy the convenience of accessing menus in their preferred language through automatic translation, enabling them to place orders and finalize payments using their smartphones without incurring commission fees. The reservation module boasts a user-friendly floor-plan editor, customizable zones and seating rules, a dedicated booking page, and a widget that integrates smoothly with existing websites. The loyalty card system can be branded to reflect the business's identity, allowing employees to effortlessly add stamps by scanning them at checkout. Furthermore, the integrated marketing attribution feature meticulously tracks confirmed bookings, orders, and loyalty sign-ups from servers across platforms such as Google Ads, Meta, TikTok, Microsoft Ads, and GA4, identifying unique conversions and helping restaurants analyze which advertising efforts are most effective. TapTime also supports a range of integrations with tools like Zapier, Make, n8n, webhooks, and a REST API, enhancing its overall functionality. With pricing starting at an affordable $19 per location monthly, interested users can benefit from a 14-day free trial and complimentary setup, positioning it as an attractive solution for businesses aiming to optimize their operations. The platform's intuitive design and comprehensive features not only boost customer engagement but also significantly improve operational efficiency, making it a valuable asset for any service-oriented business. Users can rely on TapTime for a seamless experience that caters to their unique needs and enhances their overall service delivery.
Media
No images available
Integrations Supported
Google Tag Manager
Google
Meta Pixel
Integrations Supported
Google Tag Manager
Discord
Google Ads
Google Analytics
Google Chat
Google Sheets
HubSpot CRM
Make
API Availability
API Availability
Has API
Pricing Information
$80
Monthly, Quarterly, Bi-annually and Annually with discounts.
Pricing Information
$19/month
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
UMAI Restaurant Software
Date Founded
2016
Company Location
Malaysia, Portugal
Company Website
www.umai.io
Company Facts
Organization Name
TapTime
Date Founded
2026
Company Location
Bulgaria
Company Website
tapti.me
Categories and Features
Restaurant Management
Employee Management
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Restaurant Reservations
Capacity Monitoring
Deposits / Prepayment Processing
Email Marketing
Feedback Management
Guest Data
Guest Notifications
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Restaurant Management
Not specified
Restaurant Reservations
Not specified