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What is UMS?

Utility Management Solutions (UMS) offers a comprehensive suite of utility billing and management services tailored for multi-family, mixed-use, and manufactured housing developments. With over 15 years of industry experience, UMS prioritizes critical services including resident billing, cost management, recovery for vacant units, and options for submetering in water, gas, and electricity. Their billing services are distinguished by accurate invoicing, an intuitive online portal for residents, and a knowledgeable customer support team located in Minnesota, which creates a positive and efficient experience for tenants. UMS also integrates seamlessly with popular property management software, ensuring that the onboarding process is smooth for both property managers and residents. Moreover, the company’s submetering systems are fully wireless and can be monitored remotely, enabling precise tracking of individual unit usage and promoting tenant responsibility for their consumption, which ultimately cultivates a culture of conservation among residents. This dedication to innovation not only improves operational efficiency but also supports the development of sustainable living practices within the community, leading to long-term benefits for both the environment and the residents. By continuously evolving their services, UMS remains at the forefront of the utility management industry.

What is CommunityConnect?

Introducing the groundbreaking CommunityConnect, the very first smart platform tailored specifically for the multifamily housing market, which delivers a seamless and intuitive experience through the integration of various smart technologies into a singular, user-friendly application. Serving as a centralized hub for both residents and property management, it offers easy access to buildings, private units, smart devices, and high-speed Wi-Fi across the entire property. Users can choose to employ each feature individually or utilize them collectively as part of a fully managed RealPage solution. CommunityConnect effectively merges numerous third-party smart devices into a single access point for residents and staff alike. This adaptable platform is designed to incorporate a diverse array of devices and systems that are often challenging to oversee, significantly improving usability. By enabling residents to engage with smart utilities and security controls while enjoying property-wide Wi-Fi, the platform not only enhances their living experience but also aids property staff in managing vacant units more effectively, ultimately resulting in substantial energy cost savings. The innovative design of CommunityConnect not only streamlines the user experience but also fosters a more integrated and efficient community living atmosphere, encouraging deeper connections among residents. With this platform, the multifamily sector is poised to embrace a new era of smart living.

Media

Media

Integrations Supported

AppFolio Property Manager
Entrata
RealPage
Rent Manager
Yardi EHR

Integrations Supported

SuiteSpot

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UMS

Company Location

United States

Company Website

umsbilling.com

Company Facts

Organization Name

REALPAGE

Company Location

United States

Company Website

www.realpage.com/communityconnect/

Categories and Features

Categories and Features

Smart Building

Not specified

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