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What is UMS?

Utility Management Solutions (UMS) offers a comprehensive suite of utility billing and management services tailored for multi-family, mixed-use, and manufactured housing developments. With over 15 years of industry experience, UMS prioritizes critical services including resident billing, cost management, recovery for vacant units, and options for submetering in water, gas, and electricity. Their billing services are distinguished by accurate invoicing, an intuitive online portal for residents, and a knowledgeable customer support team located in Minnesota, which creates a positive and efficient experience for tenants. UMS also integrates seamlessly with popular property management software, ensuring that the onboarding process is smooth for both property managers and residents. Moreover, the company’s submetering systems are fully wireless and can be monitored remotely, enabling precise tracking of individual unit usage and promoting tenant responsibility for their consumption, which ultimately cultivates a culture of conservation among residents. This dedication to innovation not only improves operational efficiency but also supports the development of sustainable living practices within the community, leading to long-term benefits for both the environment and the residents. By continuously evolving their services, UMS remains at the forefront of the utility management industry.

What is Della OS?

Della OS is a smart building operations platform developed to help multifamily property owners, managers, and technology integrators manage connected residential buildings through a unified system. The software integrates property management applications, building automation equipment, access control systems, resident services, and operational workflows across individual properties and larger portfolios. Its Della Connect interface provides centralized tools for managing residents, maintenance work orders, access permissions, building communications, and connected devices. Maintenance management capabilities support digital service requests, photo attachments, progress tracking, and synchronization with compatible property management systems. The Della Resident application allows tenants to interact with smart locks, adjust supported thermostats, receive announcements, reserve amenities, and manage visitor access. Della AI provides conversational assistance using building-specific records, including units, residents, connected devices, and access rules, to answer questions and perform permitted actions. Its AI workflows apply role-based permissions and validation controls while maintaining activity logs for operational oversight. Mission Control enables certified integrators to configure building technology, commission devices, verify installations, and maintain standardized deployments across different properties. Energy management capabilities integrate with compatible smart thermostats and environmental sensors to help operators optimize heating and cooling usage and monitor building conditions. Additional features include digital signage, automated resident onboarding, building notifications, approved vendor services, payments, and resident marketplace functionality.

Media

Media

Integrations Supported

Entrata
Yardi EHR
AppFolio Property Manager
RealPage
Rent Manager

Integrations Supported

Entrata
Yardi EHR
ASSA ABLOY Academy
ButterflyMX
Eagle Eye Networks
Pdk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

UMS

Company Location

United States

Company Website

umsbilling.com

Company Facts

Organization Name

Della OS

Date Founded

2023

Company Location

Canada

Company Website

www.dellaos.com

Categories and Features

Categories and Features

Smart Building

Not specified

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