Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is UMS?
Utility Management Solutions (UMS) offers a comprehensive suite of utility billing and management services tailored for multi-family, mixed-use, and manufactured housing developments. With over 15 years of industry experience, UMS prioritizes critical services including resident billing, cost management, recovery for vacant units, and options for submetering in water, gas, and electricity. Their billing services are distinguished by accurate invoicing, an intuitive online portal for residents, and a knowledgeable customer support team located in Minnesota, which creates a positive and efficient experience for tenants. UMS also integrates seamlessly with popular property management software, ensuring that the onboarding process is smooth for both property managers and residents. Moreover, the company’s submetering systems are fully wireless and can be monitored remotely, enabling precise tracking of individual unit usage and promoting tenant responsibility for their consumption, which ultimately cultivates a culture of conservation among residents. This dedication to innovation not only improves operational efficiency but also supports the development of sustainable living practices within the community, leading to long-term benefits for both the environment and the residents. By continuously evolving their services, UMS remains at the forefront of the utility management industry.
What is JobCall?
We are optimizing the method of handling resident requests received via phone, starting with urgent maintenance concerns.
Our platform automatically categorizes these requests according to the established escalation procedures for your property. After prioritization, JobCall swiftly assigns tasks to your on-site staff through calls and text notifications. You can monitor all the relevant information, designate staff members, and prioritize the response to each emergency request logged in our system.
Managing the influx of leasing inquiries and resident calls poses a considerable challenge for property managers. Frequently, property managers and their teams find themselves occupied with tours, addressing resident issues, or unavailable during off-hours, which can result in missed calls and a cluttered voicemail inbox that necessitates significant time to organize. This situation can lead to lost leasing opportunities and a decline in resident satisfaction, ultimately affecting the overall effectiveness of property management practices. By tackling these challenges head-on, we strive to not only improve property management efficiency but also elevate the overall experience for residents, fostering a more responsive and supportive community.
Integrations Supported
AppFolio Property Manager
Entrata
RealPage
Rent Manager
Yardi EHR
Integrations Supported
AppFolio Property Manager
Entrata
RealPage
Rent Manager
Yardi EHR
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
UMS
Company Location
United States
Company Website
umsbilling.com
Company Facts
Organization Name
Rex
Company Location
United States
Company Website
www.jobcall.com
Categories and Features
Categories and Features
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management