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What is UMT Unicorn 10?

UMT has unveiled its state-of-the-art Customer Care and Convergent Billing suite known as Unicorn 10 (U10), which comprises a range of integrated products and business solutions tailored for diverse business lines and technologies, including 3G, 4G/LTE, WiMAX, and Multi-play services. The Unicorn suite is meticulously crafted to elevate customer experiences across various sectors and geographical areas, enabling service providers to sustain their competitive advantage in the market. Built on a modular framework, the architecture allows service providers to gradually adopt their billing systems in alignment with their financial capabilities and immediate requirements, thereby ensuring both adaptability and effectiveness. Furthermore, the platform is designed to facilitate the integration of remote offices through a web-based architecture, making it easier for customers to make bill payments from locations distant from the main office. This forward-thinking approach not only enhances operational efficiency but also greatly increases customer accessibility, leading to higher satisfaction rates. As service providers continue to embrace these innovative solutions, they can expect to see transformative impacts on their overall business performance and customer relations.

What is Omnia360?

Omnia360 provides a cutting-edge solution for customer care and billing, featuring advanced multi-threaded billing engines that support multi-cycle billing capabilities. Our all-encompassing billing and CRM software includes batch treatment processing tools, along with customizable bill messaging options and triggers for enhanced communication. With our online billing platform, users can leverage flexible product modeling to implement intricate pricing strategies for different packages, promotions, and contracts. Enjoy the ability to configure a variety of plans, including flat rate, block, tiered, account, multi-service, and location-specific rating systems. Our customer billing software not only automates billing processes to improve efficiency but also streamlines operations significantly. Additionally, the batch treatment tools designed for handling late fees, notifications, non-payment suspensions, disconnections, and write-offs provide a considerable enhancement to overall productivity. By employing these integrated features, businesses stand to refine their billing practices and elevate customer satisfaction levels, ultimately leading to a more effective operational framework. Investing in Omnia360 can transform your billing experience into a seamless and efficient process.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$100000.00/one-time
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Usha Martin Technologies

Company Location

United Kingdom

Company Website

ushamartintech.com/retail-billing/

Company Facts

Organization Name

CHR Solutions

Date Founded

1937

Company Location

United States

Company Website

www.chrsolutions.com/customer-care-and-billing/

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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