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What is Union POS?

At Union, our philosophy is that true hospitality encompasses not only satisfied customers but also content bartenders, thriving venues, and pleased beverage partners. We are proud to offer the only guest-driven POS engagement platform specifically designed for bustling bars and venues, aimed at enhancing guest rewards, accelerating service, and boosting profits for both bars and bartenders. Our innovative technology is paving the way for the future of hospitality, ensuring success for all involved. Additionally, we strive to create a more fulfilling environment where everyone can thrive together.

What is Happi?

Effortless customer support designed specifically for smaller teams. Enhance your communication by consolidating all customer emails within a single, user-friendly application, which not only saves time but also improves engagement. We believe that prioritizing email-based support promotes a more sustainable model for smaller teams, particularly in contrast to live chat systems that can place undue pressure on staff and lead to customer dissatisfaction due to slower response times. Acknowledging that numerous email ticketing solutions do not meet expectations, we developed Happi to provide a seamless user experience. It includes the essential features needed for quick and effective responses, all wrapped in an intuitive interface. Keep your team aligned as every interaction is securely stored in one location, allowing any team member to review the entire history of customer communications and work together to ensure exceptional service. Happi is offered as free, open-source software, granting you the choice to host it on your own servers or select our cost-effective cloud option. No matter your hosting preference, our dedication to transparency is evident in our publicly accessible codebase, giving you complete visibility into our platform. This distinctive approach not only empowers your team but also establishes trust with your customers, ultimately fostering a more positive relationship. By putting the power of customer support in your hands, Happi enables your team to thrive in today's dynamic business environment.

Media

Media

Integrations Supported

Checkmate
Flipdish
Shogo
TipHaus

Integrations Supported

API Availability

API Availability

Pricing Information

$49 per month
Free Trial Offered?

Pricing Information

$11.88 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Union

Date Founded

2017

Company Location

United States

Company Website

www.getunion.com

Company Facts

Organization Name

Happi

Company Location

United States

Company Website

happi.team/

Categories and Features

Bar POS

Cash Drawer Management
Employee Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Point of Sale

Customer Account Profiles
Discount Management
Electronic Signature
Multi-Location
Retail POS
Returns Management

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Sales Tracking

Restaurant POS

Inventory Management
Loyalty Program
Mobile Access
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Tips Management

Categories and Features

Customer Service

Not specified

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