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What is Union POS?

At Union, our philosophy is that true hospitality encompasses not only satisfied customers but also content bartenders, thriving venues, and pleased beverage partners. We are proud to offer the only guest-driven POS engagement platform specifically designed for bustling bars and venues, aimed at enhancing guest rewards, accelerating service, and boosting profits for both bars and bartenders. Our innovative technology is paving the way for the future of hospitality, ensuring success for all involved. Additionally, we strive to create a more fulfilling environment where everyone can thrive together.

What is Simplify Reality?

The benefits of a technologically advanced, innovative venue are extensive, positively impacting both the business and its local community. With our Customized Knowledge Bot, you can meet your customers' needs more quickly than ever! Utilizing machine learning, we offer automated support that not only Saves Time & Money but also Enhances Sales & Satisfaction. Our AI platform simplifies order processing and boosts efficiency by addressing initial customer inquiries and guiding them seamlessly through the online purchasing experience, all while promoting Social Distancing. Managing customer interactions across various channels can be daunting; however, our AI system actively engages with customers and provides responses on your behalf across all social media platforms, allowing you to focus on other essential tasks. This prompt engagement and resolution of questions significantly elevate overall customer satisfaction. As a result, when clients feel pleased with your services, their loyalty to your brand naturally strengthens, cultivating a solid relationship with your audience and enhancing your market reputation. Moreover, this proactive approach not only aids in retaining customers but also encourages them to share their positive experiences with others, leading to an organic growth in your customer base.

Media

Media

Integrations Supported

Checkmate
Flipdish
Shogo

Integrations Supported

Checkmate
Flipdish
Shogo

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Union

Date Founded

2017

Company Location

United States

Company Website

www.getunion.com

Company Facts

Organization Name

Simplify Reality

Date Founded

2017

Company Location

United States

Company Website

simplifyreality.com

Categories and Features

Bar POS

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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