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What is UNITI?

Every process, from field inspections and annotations to the analysis and sharing of quantitative asset health information among operational teams, is intricately linked to individual assets. Each asset is meticulously cataloged by UNITI, which acts as a centralized repository for diverse data types, including digital versions of physical documents, collective insights, and various digital-first files. Utilizing UNITI greatly alleviates the difficulties associated with information management. The platform’s robust sharing features allow inspection teams to escalate requests for reviews and repair notifications to supervisors and operations managers, thus streamlining the work order creation process. For the first time, experienced technicians and specialists have the ability to effectively document their accumulated knowledge, safeguarding their expertise for future training sessions and collaborative exchanges. By consolidating all your data in one centralized location, which encompasses automatically captured images, manually uploaded documents, and digitized field notes, you can ensure that your information remains well-organized and closely connected to each asset, eliminating the problem of fragmented data sources. This efficient method not only boosts operational productivity but also cultivates an environment of ongoing enhancement and learning throughout the organization. Furthermore, the integration of these processes encourages proactive problem-solving and innovation among team members.

What is Dropcountr?

Dropcountr provides powerful yet intuitive software designed for water analytics and customer engagement, compatible with any meter regardless of its brand or reading intervals. Through Dropcountr CLEAR, utility companies can analyze customer behaviors, manage water efficiency budgets for indoor and outdoor applications, swiftly address service requests, and engage with clients using modern communication tools. On the other hand, homeowners have access to Dropcountr HOME, which is a specialized customer portal that allows them to understand their water usage, compare it with their neighbors, set personal conservation targets, and benefit from crucial rebates and updates from their utility providers. This cloud-based platform not only improves data analytics but also enhances customer interaction, transforming water meter data into actionable insights that are valuable for both utility staff and their customers. By adopting preferred technologies to communicate with customers, utilities can reduce the number of service calls, automate notifications, and move towards more digital communication channels. This strategy not only fulfills customer expectations but also elevates overall satisfaction among users. Moreover, by implementing these advancements, both utilities and homeowners can collaboratively strive for more sustainable water management practices, leading to a shared commitment to preserving this vital resource for future generations. Thus, the integration of innovative technologies presents a promising future for effective water conservation efforts.

Media

Media

Integrations Supported

Itron Enterprise Meter Data Management

Integrations Supported

Itron Enterprise Meter Data Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Thread

Date Founded

2019

Company Location

United States

Company Website

thread.one

Company Facts

Organization Name

Dropcountr

Date Founded

2013

Company Location

United States

Company Website

www.dropcountr.com

Categories and Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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