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What is URVA Service?

URVA Service is a comprehensive field service management software that enables service teams to digitize, monitor, and evaluate their field operations through robust applications. This solution is particularly beneficial for industries that rely on technicians and service personnel in the field, especially those with extensive workforces addressing a range of service demands. URVA Service is accessible via both mobile and web platforms, integrating work allocation, geotagging, and order fulfillment into one cohesive suite. The software encompasses numerous functionalities, such as assigning service tasks to agents, dispatching technical specialists for installation and maintenance, and monitoring employee performance in real-time while in the field. By utilizing a centralized system, organizations can efficiently oversee their field service activities, thus upholding service standards, fulfilling customer needs, and enhancing overall productivity. Furthermore, URVA Service is adaptable to the specific requirements of each company, ensuring transparency, instant insights, and an exceptional customer experience that can lead to long-term client relationships. Its versatility makes it an invaluable asset for any service-driven organization striving for operational excellence.

What is ServicePower?

ServicePower stands as a premier provider of field-service management software on a global scale. Our mission is to enhance customer satisfaction while optimizing operational effectiveness. Renowned organizations in the field-service sector, including GE Appliances, LG, Electrolux, and Siemens, place their trust in ServicePower. We uniquely offer a SaaS platform that enables companies to seamlessly oversee both contracted and in-house technicians. Additionally, ServicePower provides a comprehensive managed network of service providers that can deliver field services even in remote areas of North America and Europe. With our integrated suite for field service management, you can ensure a quicker and more efficient response to your customers' needs. The self-service consumer portal we provide not only empowers customers but also enhances their experience with immediate updates on job status and the location of field workers. Furthermore, our two-way communication feature significantly boosts transparency throughout the entire service lifecycle, ensuring customers are well-informed no matter their location. Ultimately, our commitment to innovation in service management helps businesses thrive in a competitive marketplace.

Media

Media

Integrations Supported

URVA Comply
URVA Connect
URVA Sales

Integrations Supported

Ayla IoT Platform
ServiceWorks

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

URVA

Date Founded

2015

Company Location

India

Company Website

urva.co/service/field-service-management-software/

Company Facts

Organization Name

ServicePower

Date Founded

1996

Company Location

United States

Company Website

www.servicepower.com

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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