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What is USU IT & Service Monitoring (ZIS)?

The USU ZIS IT & Service Monitoring solution offers a highly automated and well-integrated platform that is tailored for comprehensive supervision of your hybrid system environment, services, and workflows. It is certified in all 16 ITIL® disciplines, which demonstrates its adherence to established industry standards. Furthermore, the solution has achieved PinkVerify™ certification in key areas such as Event Management, Availability Management, and Capacity Management, reflecting a commitment to a standardized and service-oriented framework for IT service management. This monitoring solution is especially advantageous for organizations in need of automated oversight functionalities. With a wealth of project experience, our team of monitoring experts takes a hands-on approach to both the deployment of your system and the training of your staff, facilitating rapid proficiency with the tool and enhancing the return on your investment. In addition to improving user competence, this focus on training ensures that organizations can leverage the solution to its fullest potential. Ultimately, USU’s monitoring solution is a vital asset for boosting operational efficiency and improving service quality across various sectors.

What is MyMonitor365?

MyMonitor365 is an enterprise uptime and infrastructure monitoring platform built to help organizations proactively monitor critical systems, reduce downtime, and maintain reliable IT operations through continuous global visibility. The platform offers centralized monitoring for websites, APIs, servers, DNS records, SSL certificates, TCP ports, network infrastructure, email systems, Microsoft 365 services, backup systems, and virtual machine environments. MyMonitor365 enables IT teams to detect outages, service degradation, configuration issues, and security risks before they impact users or business operations. The platform uses globally distributed monitoring agents across multiple regions to verify infrastructure availability and performance while reducing false positives caused by local network interruptions. Smart alerting capabilities allow organizations to configure thresholds, grace periods, escalation policies, and maintenance windows so that alerts are routed to the correct teams only when genuine incidents occur. MyMonitor365 integrates with communication and workflow tools such as Slack, Microsoft Teams, Discord, Telegram, Zapier, Trello, Pushbullet, and webhooks to streamline incident response and operational coordination. Advanced monitoring features include SSL certificate inspection, weak cipher detection, DNS security validation, keyword monitoring, custom HTTP authentication, and application response verification to improve service reliability and security oversight. The platform also includes compliance-focused features such as audit logging, detailed incident timelines, and root cause analysis tools that help organizations maintain operational transparency and regulatory accountability. Managed service providers benefit from white-label monitoring capabilities that support monitoring of client infrastructure, voice systems, Exchange environments, Microsoft 365 services, and backup operations from one centralized interface.

Media

Media

No images available

Integrations Supported

Discord
Microsoft 365
Microsoft Teams
Slack
Telegram
Trello
Zapier

Integrations Supported

Discord
Microsoft 365
Microsoft Teams
Slack
Telegram
Trello
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

USU Software

Date Founded

1977

Company Location

Germany

Company Website

www.usu.com/en-us/solutions/usu-it-service-monitoring/

Company Facts

Organization Name

MyMonitor365

Date Founded

2025

Company Location

United States

Company Website

mymonitor365.com

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Categories and Features

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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