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What is IQ by UTOFA?

IQ Platform (IQaaS) by United Technologies of Automation is an enterprise-grade intelligent workflow automation platform designed to drive hyperautomation through Agentic Process Automation. Built on a Sovereign Architecture, IQ Platform guarantees 100% data residency by deploying directly inside your environment—on-premise, VPC, or hybrid—ensuring sensitive data never leaves your control. Powered by high-speed Small Language Models (SLMs), the IQ Agent reasons, reads, and learns to handle unstructured data like emails, PDFs, and handwritten forms where traditional RPA fails. Our Event-Driven Workflow Architecture seamlessly integrates with leading ERPs (SAP, NetSuite), CRMs (Salesforce), and Identity Providers (Okta) via zero-copy data integration. Crucially, the IQ Platform features a built-in Human-in-the-Loop (HITL) Review Dashboard, automatically routing low-confidence AI decisions to operations managers for review. Scale your digital workforce safely.

What is BackOps?

BackOps AI represents a cutting-edge solution that utilizes artificial intelligence to optimize operational workflows specifically for logistics and supply chain teams, acting as an intelligent overseer that manages tasks across multiple systems and communication channels. By integrating smoothly with current enterprise applications like ERP systems, warehouse management tools, and communication platforms, it significantly enhances the coordination of operational activities while drastically reducing the need for manual input. At the heart of this platform lies its central system, Relay, which not only captures the real-time dynamics of a company's operational workflows but also converts that data into automated routines that function consistently across various teams and systems. The advanced AI technology can handle incoming emails, evaluate requests, classify operational issues, update internal databases, and execute tasks such as filing carrier claims, producing quotes, retrieving invoices, adjusting orders, or initiating reshipments. This all-encompassing strategy not only amplifies efficiency but also enables teams to concentrate on higher-level strategic projects, thereby resulting in enhanced productivity and improved service quality. Ultimately, BackOps AI empowers organizations to achieve seamless operational excellence.

Media

Media

Integrations Supported

Microsoft Teams
Auth0
Azure SQL Edge
GROW with SAP
Google Workspace
HubSpot AEO
Microsoft 365
NetSuite
Okta
Salesforce
Slack

Integrations Supported

Microsoft Teams
Gmail
Microsoft Outlook

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

United Technologies of Automation

Date Founded

2010

Company Location

United States

Company Website

utofa.com

Company Facts

Organization Name

BackOps

Date Founded

2024

Company Location

United States

Company Website

backops.ai/

Categories and Features

AI Automation

Not specified

Categories and Features

AI Automation

Not specified

AI Tools

Not specified

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