Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Sogolytics Reviews & Ratings
    864 Ratings
    Company Website
  • Kubit Reviews & Ratings
    33 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,608 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    2,999 Ratings
    Company Website
  • CrankWheel Reviews & Ratings
    184 Ratings
    Company Website
  • Quaeris Reviews & Ratings
    6 Ratings
    Company Website
  • Kevel Reviews & Ratings
    96 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,860 Ratings
    Company Website
  • Highcharts Reviews & Ratings
    123 Ratings
    Company Website
  • Pipefy Reviews & Ratings
    591 Ratings
    Company Website

What is UXPressia?

UXPressia serves as a comprehensive online platform designed to enhance the understanding of customer, user, buyer, and employee experiences, facilitating team collaboration and fostering effective digital transformation. The tool allows users to visualize customer journeys, develop personas, and create impact maps, while also enabling the analysis of touchpoints across various channels, inviting team members for real-time collaboration. It helps in recognizing connections between mapping efforts and offers a team library feature for storing and reusing components and files, ensuring consistency throughout all projects. Users can export high-quality maps and personas, presenting them directly through their web browsers. With over 120 pre-designed templates catering to more than 10 different industries, you can quickly jumpstart your project without delay. Additionally, resources such as training videos, demo sessions upon request, a Help Center, free guides, and live events focused on personas and journey mapping are readily available for support, all while maintaining a per-contributor pricing model where viewers can participate free of charge.

What is JourneyAssist?

JourneyAssist is an advanced AI-powered platform designed to revolutionize user experiences by surpassing traditional, one-size-fits-all website interactions. It skillfully collects real-time behavioral insights—including clicks, scrolling patterns, navigation paths, and time spent on pages—and employs advanced reasoning to interpret the intentions of its visitors. Once user intent is established, JourneyAssist proactively engages with users through pertinent questions, customized assistance, and appropriate product or service recommendations, empowering users to navigate their online experiences with confidence and ease. Tailored specifically for businesses, JourneyAssist seamlessly adapts to a wide range of industries, including fintech, insurance, telecommunications, retail, and hospitality. In addition to boosting user engagement and reducing abandonment rates, it also speeds up conversion rates while ensuring the utmost levels of security, compliance, and scalability in enterprise settings, granting organizations substantial advantages. This innovative platform ultimately fosters a more personalized and effective digital journey for every user.

Media

Media

No images available

Integrations Supported

Airtable
Canva
Coda
Figma
Google Analytics
Mixpanel
Slack

Integrations Supported

Airtable
Canva
Coda
Figma
Google Analytics
Mixpanel
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

$13.30 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UXPressia

Date Founded

2015

Company Location

United States

Company Website

uxpressia.com/

Company Facts

Organization Name

Xerago

Company Website

www.xerago.com/support/journey-assist

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Popular Alternatives

Popular Alternatives

BryterCX Reviews & Ratings

BryterCX

IgniteTech