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What is UXprobe?

Our methodology centers on placing your users at the core of every step of the design process. We emphasize the importance of collecting comprehensive feedback to guarantee that our solutions are truly advantageous. By working in close partnership with your product team, we implement a lean and agile approach, allowing us to swiftly produce validated solutions. Our focus is on using time effectively to meet established goals, as we prefer addressing challenges over engaging in unproductive activities. To better understand the issues we face and evaluate the suggested solutions, we conduct individual interviews with all stakeholders. The user requirements we define are in harmony with the needs of your users while also aligning with your broader business objectives. You will receive a prototype that closely mimics a beta version of the final product, created using tools such as Axure RP to emphasize user interactions. For the creation of visual elements, we leverage design applications like Sketch, Adobe XD, and Figma. Furthermore, we prioritize validating our solutions with future users, ensuring that we include individuals with impairments to gather more diverse feedback. This commitment not only helps us develop effective solutions but also guarantees that we create accessible products that can reach a wider audience. The ultimate goal is to foster an inclusive design process that benefits everyone involved.

What is Lyssna?

Lyssna is an innovative user research platform designed to evaluate digital products by engaging with real users, providing valuable insights into target audiences. The platform offers various tools aimed at enhancing designs to create more engaging and user-friendly experiences. Among its standout features is five-second testing, which allows for a rapid assessment of landing page effectiveness through short user exposure. First click testing is another key component, enabling the analysis of navigation efficiency by tracking where users click first. Surveys facilitate the collection of feedback from targeted customers, serving as a means for validation of ideas. Additionally, navigation testing helps to refine user flows by assessing task completion, while prototype testing with Figma allows designers to observe how users interact with prototypes throughout the design process. Card sorting techniques, both open and closed, aid in the intuitive organization and labeling of content that resonates with users. Tree testing further enhances information architecture, ensuring users can easily navigate to the information they require. Preference testing provides insights into audience choices through targeted questions, while participant recruitment options allow for testing with specific users or leveraging a diverse panel of over 690,000 individuals across more than 120 countries and various demographics. The platform also simplifies the interview process from preparation to transcription, and recordings feature allows for capturing audio, screen, and video during unmoderated testing sessions, ensuring a comprehensive understanding of user interactions. This multifaceted approach ensures that Lyssna remains a powerful tool for enhancing user experience design.

Media

Media

Integrations Supported

Figma
Google Calendar
Microsoft Outlook
Microsoft Teams
Zoom

Integrations Supported

Figma
Google Calendar
Microsoft Outlook
Microsoft Teams
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$250 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$75 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UXprobe

Date Founded

2013

Company Location

Belgium

Company Website

www.uxpro.be

Company Facts

Organization Name

Lyssna

Date Founded

2008

Company Location

Australia

Company Website

lyssna.com

Categories and Features

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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