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What is Ubie?

Ubie Business is a cutting-edge platform that utilizes artificial intelligence to improve patient assistance by automating the clinical intake process, efficiently directing patients, and handling scheduling 24/7 through voice and chat options. Tailored specifically for healthcare providers who seek to connect with patients earlier in their treatment journey, Ubie simplifies the transition from symptom presentation to determining the right next steps while reducing the administrative burden on healthcare personnel. The platform enhances clinical intake by pre-assessing patient symptoms, establishing urgency or appropriate routing before the patient's visit, and collecting relevant information only when necessary, effectively reducing redundant paperwork. By eliminating disconnected phone calls, outdated forms, and manual triage processes, Ubie harnesses AI to adeptly gather symptom data, organize patient feedback, and improve routing accuracy even before patients reach the clinic. Moreover, its scheduling capabilities ensure that patients are guided to the most suitable care options, thereby facilitating a smoother process between symptom assessment, care navigation, and appointment booking, which ultimately results in a more cohesive healthcare experience. This comprehensive strategy not only boosts patient engagement but also enhances the operational efficiency of healthcare institutions, paving the way for a more effective healthcare system overall. As Ubie continues to evolve, it promises to redefine the patient journey in healthcare settings.

What is Artera?

Artera, a leader in SaaS for digital health, revolutionizes the patient experience with AI-powered virtual agents (available in both voice and text) that enhance every stage of the patient journey. Trusted by over 900 provider organizations—including specialty groups, FQHCs, major IDNs, and federal agencies—Artera engages with 100 million patients each year. Designed to support front desk teams, these virtual agents streamline patient access tasks such as self-scheduling, intake, forms, billing, and more. Whether complementing your staff or enabling a fully autonomous digital workforce, Artera provides customizable virtual agent solutions tailored to meet healthcare organizations at any stage of their AI adoption. Facilitating 2 billion communications in 109 languages across voice, text, and web, Artera combines a decade of healthcare expertise with the power of AI to drive better outcomes.

Media

Media

Integrations Supported

Clarity Wave
EpicCare EMR
Fountain
Greenway Health
MEDITECH Expanse
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Veradigm EHR
eClinicalWorks

Integrations Supported

Clarity Wave
EpicCare EMR
Fountain
Greenway Health
MEDITECH Expanse
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Veradigm EHR
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ubie

Date Founded

2017

Company Location

United States

Company Website

business.ubiehealth.com

Company Facts

Organization Name

Artera

Date Founded

2015

Company Location

United States

Company Website

artera.io

Categories and Features

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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